Job Description

Title: Business Analyst
Location: Toronto, Ontario
Duration: 6 Months
Introduction
Join our dynamic team and play a pivotal role in transforming business needs into innovative solutions. We are seeking a highly skilled professional to collaborate with stakeholders and drive impactful changes in the telecom industry.
Required Skills & Qualifications

  • Bachelor's degree in Business, Information Systems, Telecommunications, or a related field
  • 3-6 years of experience as a Business Analyst, preferably in the telecom industry
  • Strong understanding of telecom systems such as OSS/BSS, mediation, billing, and provisioning
  • Proficiency in tools like JIRA, Confluence, Visio, SQL, and Excel
  • Excellent communication, documentation, and stakeholder management skills
  • Experience with Agile Scrum and Waterfall methodologies
Preferred Skills & Qualifications
  • Experience with telecom platforms such as Amdocs, Netcracker, Ericsson, or similar
  • Knowledge of APIs, data integration, and system interoperability
  • Certification in CBAP, CCBA, or Agile methodologies is a plus
Day-to-Day Responsibilities
  • Collaborate with stakeholders to gather, analyze, and document business and system requirements for telecom services
  • Translate business needs into functional specifications and user stories
  • Work closely with developers, architects, and QA teams to ensure accurate implementation of requirements
  • Conduct gap analysis, process mapping, and impact assessments for new initiatives or system changes
  • Support User Acceptance Testing by preparing test cases, coordinating testing efforts, and validating results
  • Monitor and analyze system performance and recommend improvements
  • Facilitate workshops, meetings, and presentations with cross-functional teams
  • Ensure compliance with industry standards and regulatory requirements
Company Benefits & Culture
  • Inclusive and diverse work environment
  • Opportunities for professional growth and development
  • Comprehensive health and wellness benefits
For immediate consideration please click APPLY to begin the screening process with Alex.

Skills Required

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Job Detail

  • Job Id
    JD2985430
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned