Job Description

Description - External

Find Your Spot at Humber

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

Humber is a place like no other. Here you will \xe2\x80\x9cFind Your Spot\xe2\x80\x9d and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.

We provide leadership for the continuous development of a secure, flexible, and dependable IT environment that is built on a foundation of transparency, collaboration, client focus, and respect. Together we transform Client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated technology solutions to improve collaboration and communication across the Humber community and improve business processes and enable better decision making through improved outcome measurement. Information Technology Services is always striving to enhance the IT experience for students, staff, and visitors.

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Job Details

Position Title: Business Analyst, ITS, FT Admin

Status: Permanent

Hours: 37.5 Hours/week

Department: Information Technology Services

Campus/Location: North Campus

Currently, we support a hybrid approach which gives us the best of both worlds \xe2\x80\x93 a mix of home and in-office workdays.

Payband / Salary: Admin 05 $81,106 - $121,659

What You Will Do

Under the direction of the Manager, Enterprise Partnerships and Operations, the Business Analyst is responsible for assisting the College implement enterprise technology solutions in a manner which meets organizational needs and in a cost-effective way by determining the requirements of the project(s) or program(s) and communicating them clearly to the Senior IT Leadership team, stakeholders, vendors and partners.

The incumbent is responsible for anticipating requirements, uncovering areas of improvement, developing and implementing solutions, documenting and communicating the results.

The Business Analyst is a key facilitator within the organization, translating system and business requirements, explains technical concepts to non-technical users and acts as a bridge between the functional areas and the technical team.

Key Responsibilities Include

• Lead and conduct business work processes including restructuring and process re-engineering
• Lead workshops and one on one sessions with both business and technical staff to elicit and document requirements, business and data process flow and strategies
• Work closely with the functional areas to optimize business processes, think innovatively and take advantage of application functionality to improve departmental and cross-departmental functions
• Documenting business requirements by understanding the current state and future state using Agile and Waterfall methodologies
• Develop documentation including User Stories, Acceptance Criteria, Prototypes, Process Flows, Personas, Journey Maps and Wireframes to support the design and development
• Translate user requirements into functional specifications for use by IT technical staff including system design specifications, data integration logic, operating characteristics and user interface
• Design and review test cases, process change requests, plan & facilitate User Acceptance Testing
• Prepare business cases, impact analysis specifications, cost/benefit analysis and gap analysis
• Utilize extensive knowledge of systems development lifecycle methodologies including implementing and upgrading major ERP system suites
• Provide leadership on the delivery of IT projects by multi-faceted project teams, including vendors
• Work with business to drive adoption and create value when leveraging technology solutions to satisfy business needs
• Facilitate and manage communications and relationships throughout the project life cycle, including involvement in QA test planning and preparation, test execution, verification of test results and coordination of user acceptance signoff

Qualifications

Qualifications - External

Education

• Four (4) year Degree, or equivalent, in a computer related area and continued education in current information technology, business analysis, project management, or information management science.
• Certified Business Analysis Professional (CBAP) designation is preferred. Other certification(s) include a certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP), or equivalent experience.

Experience

• Minimum of five (5) years\xe2\x80\x99 experience working with an ERP user community, understanding their business processes and needs.
• Extensive experience in requirement elicitation and management Experience with HR ERP systems is preferable.
• Experience with Finance Systems, Identity and Access Management and Student Information Systems is an asset.

Skills

• Extensive expertise in waterfall and agile methodologies
• Working level experience in business process re-engineering, current state and future state process mapping, fit-gap analysis, test plans, journey mapping
• Effective interpersonal skills, the ability to deal with competing demands/priorities, project management, facilitation and presentation skills, and excellent written and verbal communication.

What\xe2\x80\x99s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

At Humber College we don\xe2\x80\x99t just accept difference \xe2\x80\x94 we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we\xe2\x80\x99re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity and Inclusion

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Accommodation

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber College, all forms of discrimination and harassment are prohibited. Students and employees have the right to study, live and work in an environment that is free from discrimination and harassment. If you need assistance on concerns related to discrimination and harassment, please contact the Centre for Human Rights, Equity and Inclusion or the Office of Student Conduct at

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