Job Description

Indigenous members welcome! Must be 19+ Are You passionate about cannabis and passionate about serving customers? Do you get excited when talking about terpenes, cannabinoids, CBD or CBG? If that is you, then hit that apply button today. We are looking for passionate individuals with a positive approach towards engaging with customers and making their shopping journey delightful through a fair amount of knowledge about cannabis and with reasonable customer facing experience preferably in the retail sector. About this Position Budtenders are the heart of our operation. As a Budtender, you are the first point of contact for customers and a source of knowledge for many. You will be responsible for providing customers with product knowledge and customer support while maintaining a clean and safe store environment. This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. As a Budtender, you will be provided with ample opportunity to expand your own connoisseur skills on a regular basis through our Songhees Cannabis\'s in-house & external trainings. About Us: Songhees Cannabis is a licensed retail dispensary located at 1502 Admirals Road in Victoria, British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life\xe2\x80\x99s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature. As an Indigenous community, we use our retail experience to showcase Songhees culture, art, and tourism initiatives while incorporating regulated cannabis education and training for our budtenders and customers. Embracing these core concepts allows Songhees Cannabis to establish trust and a deeper connection to our customers, community, and values. Perks of Working with us grow within a company that is rapidly expanding; ongoing educational & learning tools provided to enhance your product knowledge; weekly product testing for budtenders covered by the company; represent a brand that supports BC craft and Indigenous initiatives; work within the exciting cannabis industry. Position Responsibilities

• Deliver exceptional customer service
• Guide and direct customers in their cannabis purchasing journey
• Provide education on available products and accessories
• Answer customer questions and concerns
• Build a loyal customer base
• Execute daily tasks and merchandising needs while ensuring customer priority
• Knowledge of basic computer functions and POS systems
• Meet and exceed sales goals
• Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display
• Ensure compliance in all transactions
• Taking inventory and assisting in inventory related tasks as directed by the Inventory Manager
• Unpack, sort, count and label merchandise as directed
• Using sales cycle to offer consistent customer experience
• Occasional/regular delivery driving, using company vehicle as required
• Cash handling and other duties as directed

Qualifications & Requirements

• Must be 19+ years of age
• Impeccable customer service
• One (1) year customer service experience
• One (1) year retail sales experience (preferred)
• In-depth knowledge of cannabis products, strains, and consumption methods (preferred)
• Must be able to lift up to 25lbs
• Valid Selling It Right certification
• Valid Class 5 Drivers License is an asset

We are an equity opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We strive to provide an accessible candidate experience for our prospective employees with diverse abilities. Please let us know if you need any accommodations during the recruitment process. As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry. Click here to learn more about us: https://www.songheescannabis.com/ Job Types: Part-time, Permanent Salary: From $19.50 per hour Benefits:

• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Ability to commute/relocate:

• VICTORIA, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have your Selling It Right Certification?
• How many hours per week are you looking for with this position?
• Please indicate if you are available for morning, evening, and/or weekend shifts.
• Willingness to do delivery driving, in a company vehicle?
• Do you have previous knowledge of cannabis products, strains, and consumption methods?
• Which days are you available to work for this position (i.e., all weekdays and/or weekends)?

Experience:

• Customer Service: 1 year (preferred)

Licence/Certification:

• BC Driver\'s License (preferred)

Work Location: In person