Job Description

The Budtender at Budders Cannabis will be primarily responsible for creating meaningful interactions with customers. The ideal candidate is passionate about both cannabis and customer service. We are hyper focused on customer experience and we are relying on our Budtenders to provide valuable insight to consumers in an efficient manner.
We believe our staff to be our greatest resources and therefore play a key role within our organization. As a Budtender at Budders, you should be exceptional at creating lasting customer experiences and creating community by developing organic relationships with our customers. Our ideal candidates are insightful, genuinely curious good people that ensure Budders Cannabis success by sharing cannabis wisdom and exceeding achieving sales goals.
The ideal candidate is someone who seeks out information naturally. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. We are relying on you to leave a lasting impression on our customers.
Responsibilities
Create lasting impressions and experiences for Budders Cannabis customers by building organic relationships and appropriately qualifying customer needs
Successfully drive sales by educating consumers on cannabis
Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
Successfully achieve sales goals and business metrics
Seek opportunities to contribute to and improve business results on a daily basis
Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
Support with completing all tasks and duties within the store architecture, as assigned
Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Ensure you are aware of all company communication, rollouts, directives and procedures
Abide by all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders
Qualifications
Minimum 1-3 years customer service experience, retail is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Skills Required