Job Description

Must be 19+ Budtenders are the heart of our operation. They are the first point of contact for customers and a source of knowledge for many. Budtenders are responsible for providing customers with product knowledge and customer support while maintaining a clean and comfortable store environment. This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. Budtenders will also be provided with ample opportunity to expand their own connoisseur skills on a regular basis through Seed & Stone in-house & external trainings. Apply today if you enjoy working with the public, have interest/experience in the industry, and want to contribute to our carefully crafted culture! Position Responsibilities \xc2\xb7 Deliver exceptional customer service \xc2\xb7 Guide and direct customer in their cannabis purchasing journey \xc2\xb7 Answer customer questions and concerns \xc2\xb7 Meet and exceed sales goals \xc2\xb7 Ensure compliance in all transactions \xc2\xb7 Providing education to customers on products and accessories available at store \xc2\xb7 Knowledge of basic computer functions \xc2\xb7 Knowledge of POS systems \xc2\xb7 Unpack, sort, count and label merchandise as directed \xc2\xb7 Execute daily tasks and merchandising needs while ensuring customer priority \xc2\xb7 Maintain store cleanliness by performing tasks such as sweeping, mopping, dusting, and organizing display \xc2\xb7 Taking inventory and assisting in inventory related tasks as directed by Inventory manager \xc2\xb7 Building a loyal customer base \xc2\xb7 Using sales cycle to offer consistent customer experience \xc2\xb7 Cash handling and other duties as directed \xc2\xb7 Delivery driving may be required on an as needed basis Qualifications & Requirements \xc2\xb7 In-depth knowledge of cannabis products, strains, and consumption methods (preferred) \xc2\xb7 Impeccable customer service \xc2\xb7 One (1) year customer service experience \xc2\xb7 One (1) year retail sales experience \xc2\xb7 Must be able to lift up to 25lbs \xc2\xb7 Current Selling It Right certification \xc2\xb7 Valid Class 5 Drivers License is an asset We are an equity opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We strive to provide an accessible candidate experience for our prospective employees with diverse abilities. Please let us know if you need any accommodations during the recruitment process. As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry. Click here to learn more about us: https://www.seedandstone.com/ Job Types: Full-time, Part-time, Permanent Salary: From $19.50 per hour Benefits:

• Extended health care
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay
• Tips

Ability to commute/relocate:

• Victoria, BC V8W3P9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have your Selling It Right Certification?
• How many hours per week are you looking for with this position?
• Please indicate if you are available for morning, evening, and/or weekend shifts?
• Willingness to do delivery driving, in a company vehicle?
• Do you have previous knowledge of cannabis products, strains, and consumption methods?
• Which days are you available to work for this position (i.e., all weekdays and/or weekends)?

Experience:

• customer service: 1 year (preferred)

Licence/Certification:

• driver\'s license (preferred)

Work Location: In person