Bridal Consultant/stylist
Burnaby, BC, Canada
Job Description
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Bridal Sales Associate About us VIMO Wedding is one of the largest bridal stores in Vancouver, BC. We have over thousands of wedding and evening dresses in stock to fit different of your demands. We are dedicated to provide the optimum in selection with utmost quality, reasonable price, and impeccable customer service. Our boutique is designed to offer the customer a relaxing and comfortable environment to shop. Qualifications
- Working experience in retails/customer service (preferred)
- Excellent proficiency in written and verbal communication in English and Chinese (preferred)
- Flexible availability \xe2\x80\x93 including weekends, and holidays
- Greet the customers over the phone or in person with a sincere, friendly enthusiasm. Communicate in a clear, succinct manner, modifying your approach to fit their needs.
- Send out reminders for the next appointments to ensure whether the customers would attend for the appointments or would like to reschdule.
- Accountable for delivering great service to multiple customers at once and helping the store to reach high customer service standards. Handle customers\xe2\x80\x99 complaints confidently and proactively. Recognize when to escalate and work with the management team.
- Review customer\xe2\x80\x99s profiles through systems to understand their preferences, needs. Setup the fitting room and promote suitable services for each customer.
- Check and confirm the booking calendar, make appointments based on requirements and follow up for future sales
- Record sales payments following the standard process, fill in the required sales documents.
- Ensure all rented dresses and accessories are packed well and stored properly.
- Uphold store standards (tidy, well-organized, and prepared for promotions) to ensure a perfect customer experience. Inform the store management of any damaged or broken equipment.
- Dental care
- Store discount
- Weekends as needed
- French not required
- 8 hour shift
- Apparel store
- Burnaby, BC V5J 1E6: reliably commute or plan to relocate before starting work (required)
- Secondary School (preferred)
- sales: 1 year (required)
- Mandarin or Cantonese (required)
- Driving Licence (preferred)
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Job Detail
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Job IdJD2315717
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurnaby, BC, Canada
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EducationNot mentioned