Position
Breakfast Supervisor
Job Details
Full-time
Job Start Date
Immediately
Role Summary
We are seeking a dedicated and experienced Breakfast Manager to oversee our breakfast service operations. The ideal candidate will possess strong leadership skills, a passion for food, and the ability to manage a team effectively. This role is crucial in ensuring that our guests receive exceptional service and high-quality food during breakfast hours. The Breakfast Manager will be responsible for coordinating all aspects of breakfast service, including staff management, food preparation, and maintaining a welcoming environment.
Responsibilities:
Ensures strict adherence to the highest possible standard of service in the Food and Beverage area by:
Responsible for daily direct oversight of the floor during designated dining room meal periods to ensure quality service is being delivered by all staff - through training
Oversee food preparation and presentation, ensuring compliance with health and safety regulations.
Ensure all front of house cleaning duties have been satisfactorily completed
Maintaining high service standards in all areas of the operation
Manage cash handling processes, including daily cash reconciliation and reporting.
Communicating guest needs and promoting guest recognition
Implementing new procedures as required
Developing new clientele
Monitoring food quality, buffet presentation and table service
Possessing good knowledge breakfast and lunch menus including wine, beers and spirits
Promotes open and positive communication by:
Attending staff meetings
Maintaining awareness of in-house guest counts
Ensure staff read log books daily
Maintain & control of the dining room reservation floor plan
Liaison with other departments
Professional conduct at all times, including interactions with other staff members
Assists in the promotion and planning of events and/or large groups by:
Responding to incoming inquiries
Develop a strong rapport with clients to inspire confidence and build repeat business
Record and coordinate specific details of all events through Banquet Event Orders.
Assists in the planning and organization of the efficient administration of the Dining Room by:
Reporting any equipment/supply issues to the F&B Manager &/or F&B Assistant Manager
Ensuring the restaurant exceeds guest expectations
Ensuring HR issues are brought to the attention of the F&B Manager &/or F&B Assistant Manager to be addressed
Maintaining a professional relationship with the management and staff
Assists in the development and implementation of training and development programs for all service staff by:
Ensuring ongoing team development for line staff
Coordinating and completing service training for all staff, both established and new to ensure prescribed service levels as adhered to
Identifying training tools
Disciplining staff as required
Ensuring uniform standards are met
Conducting pre-shift staff meetings as requested
Provides input to the F&B Service Manager &/or F&B Assistant Manager for all front of house reviews
Monitors expenses with particular emphasis on labor costs control and promptly reports excesses to the F&B Manager & /or F&B Assistant Manager by:
Controlling labor cost to keep in line with projected budgets by ensuring that the appropriate number of people are scheduled, and that those employees are cut from the floor at the appropriate times.
Assists with staff scheduling
Assists with product ordering
Assists with inventory taking and recording
Monitor breaks and spillage
Demonstrates leadership in workplace safety for both staff and customers while responding effectively to all emergency situations by:
Remaining alert in respect to guest and employee security
Overseeing the correction of problems associated with potential safety hazards
Assists in the initiation of promotional activities designed to meet and exceed revenue budgets in each area by:
Promoting suggestive selling
Being aware of local events
Training staff in "in-house" promotions and ensuring they advise guests
Requirements:
Supervisory experience in a busy atmosphere
Serve it right certification
At least one year of related work experience
Knowledge of basic sanitation controls and purpose and use of cleaning supplies
Knowledge of food handling safety and sanitation procedures
Must possess excellent customer service skills
Detail-oriented and works with a high degree of accuracy
Ability to multi-task in a fast-paced environment
Must be extremely responsible with integrity and ability to maintain confidentiality and discretion
General knowledge of computer software
Ability to motivate employees
Works well as part of a team
White Point Peach Resort is an equal opportunity employer committed to hiring a diverse workforce. WPBR is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.
Apply Now:
Qualified interested applicants are invited to submit resumes via email to employment@whitepoint.com
Benefits:
From use of our Recreation Facilities to discounts in the Dining Room, there are many more perks to working at White Point, than simply being at the beach every day.
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