Job Description

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 49 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

Branch directors plan, organize, direct, control and evaluate the services of their branch.

Principal tasks:

• Plan, organize, direct, control and evaluate branch operations;
• Direct and advise staff in the accomplishment of their tasks;
• Plan, administer & control various budgets for contracts, equipment, inventory, supplies, etc.;
• Maintain a good administrative management;
• Support client services, answer client calls;
• Offer technical support to clients & employees;
• Take client orders;
• Plan & participate in annual inventory;
• Interview, hire & oversee training of staff;
• Manage internal staff;
• Maintain relationship with suppliers;
• Elaborate sale strategies in order to achieve objectives;
• Create a working climate favouring sales efficiency and insuring the development of the people in

• Evaluate the needs of his team and make necessary recommendations;
• Study markets, trends and developments in the industry to keep up with information updates as well

• Develop & maintain good business relations with all internal & externals parties;
• Ability to resolve technical problems related to product;
• All other related duties.

• Excellent aptitudes for leadership, motivation & coaching while focusing on people and results
• Good inter-personal relationships & team player
• Ability to analyze and support his convictions
• Excellent skills in planning, organization and time management
• Ability to make decisions, and to be self-sufficient
• Good sales abilities and persuasiveness
• Ability to work under pressure
• Initiative & resourcefulness
• Efficiency
• Diplomacy et courtesy

• Group insurance from day 1 (medical, dental, short and long term disability insurance)
• Contribution to a group RRSP upon hiring
• Employee assistance program (psychological, financial, legal and parental support services)
• Access to telemedicine with health professionals by chat or secure video session from day 1
• Contribution to membership in a fitness center
• Reimbursement of membership or renewal of a professional order
• Anticipated vacation program