Branch Operations Manager

St. John's, NL, Canada

Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Branch Operations Manager



What is the opportunity?

The RBC Dominion Securities Management team located in St. John's, NL is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

Implement Branch Director's vision and ensure branch is efficiently and effectively managed.

Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc.

Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.

Ensure compliance and internal control requirements are met.

Branch technology access, setup, and troubleshooting.

Managing sales support within the branch

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) strongly preferred.

Minimum 5 years of experience in a branch supervisory role.

Meticulous attention to detail and excellent time management skills

Exceptional written and verbal communication skills

A professional approach to all situations to create a positive working environment

Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

Knowledge of RBC Dominion Securities' systems and procedures, an asset

Experience in the securities industry is an asset

Minimum 8 to 10 years of in-branch experience is preferred.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Summary

Address: ST. JOHN'S, Newfoundland and Labrador, Canada

City: CAN-NL-ST. JOHN'S

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2022-09-02-07:00

Application Deadline: 2022-09-23-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Job Detail

  • Job Id
    JD2038453
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    St. John's, NL, Canada
  • Education
    Not mentioned