We are looking for someone who has previous experience doing insurance adjustments or has worked as an appraiser.
This role requires a lot of interaction with customers, so we are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand.
Why work for us?
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Lounsbury Chevrolet
in
Moncton
is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:
Competitive Wages
Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
Paid Vacation and Sick days (vacation is negotiable based on experience)
Company Pension Plan (after 6 months)
Employee discounts on cars, services, and Lounsbury Furniture
Career growth and continuous development
Responsibilities
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Knowledge of Audatex or Mitchell Estimating Systems, with the capability to write a detailed automotive repair estimate
Greet customers in person and on the phone, offering assistance as needed and updating them on the status of repairs
Schedule appointments with customers
Open and close work orders and assist with final billing
Assist with parts ordering and receiving
Collect payment from customers and issue receipts
Assist in the daily shop production, including quality control of all vehicles being repaired
Inspect finished repairs/work before the vehicle is given back to customer
Qualifications
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High school diploma or equivalent is required.
Additional education in Automotive courses or certification will be an asset.
Experience in auto body experience
Minimum 2 years of experience in automotive estimating
Minimum 2 years of experience in customer service
Previous software experience in Audatex, Mitchell I-car training will be an asset.
Ability to work individually and as part of a team
High level of integrity and work ethic
Can effectively communicate automotive issues clearly
* Must have a valid driver's license and a clean driver's abstract
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