Job Description

Collision Centre Estimator / Body Shop Estimator

About Us

Pye Chevrolet is a well-established dealership in the Truro area, offering full-service automotive support including a modern, fully equipped collision centre. We take pride in delivering exceptional customer service, high quality repairs, and seamless coordination with insurance partners and third party warranty providers to ensure every client receives stress free repair experience.

Position Summary

We are seeking a skilled, detail-oriented, and customer-focused Collision Centre Estimator to join our team. In this role, you will be responsible for assessing vehicle damage, preparing accurate repair estimates, and guiding customers through the entire repair process. You'll serve as the key connection between the customer, insurance partners, third-party warranty companies, and our technicians to ensure quality, transparency, and satisfaction at every step.

Key Responsibilities

Perform detailed inspections of damaged vehicles and document findings with photos, notes, and measurements. Prepare accurate estimates for labour, parts, paint, and materials using industry-standard estimating software. Communicate repair needs, timelines, and costs clearly to customers, insurance adjusters, and third-party warranty providers. Collaborate with technicians, the parts department, and customer service advisors to maintain an efficient workflow. Monitor repair progress to ensure work is completed to specification and quality standards. Stay current with OEM repair methods, ADAS (Advanced Driver Assistance Systems) guidelines, and DRP requirements. Participate in ongoing training and process improvement initiatives.

What You Can Expect from Us

A supportive environment with the tools, training, and guidance you need to succeed. A commitment to accurate, detailed estimates and high quality repair work. Performance management, coaching, and feedback to help you grow. A respectful, ethical, and collaborative workplace community. Competitive benefits, including health and dental coverage, paid time off, employee vehicle/parts discounts, and opportunities for advancement within the dealership group.

What We Expect from You

Dedication to delivering excellent customer service and building strong relationships. Automotive technical experience, particularly in body repair (dealership experience is an asset). Strong mechanical knowledge and familiarity with insurance and warranty estimating principles. Proficiency with Microsoft Office (Word, Excel, Outlook); experience with estimating software such as Mitchell or Audatex is an asset. Excellent communication, organization, and attention to detail. Valid driver's license and reliable transportation. A positive, team-oriented attitude and willingness to learn.

Our Shared Values

Safety & Well-Being

Integrity

Growth

Hospitality

Teamwork & Mindfulness

How to Apply

Apply for this position through Indeed or our company website by completing all prescreening questions and submitting your resume. Please include a brief cover letter outlining your estimating experience, familiarity with collision repair processes, insurance and warranty claims, and why you'd be a great fit for the Pye Chevrolet team.