Job Description

Competition Number

S181430P

Position Title

Blueshore Front of House Associate

Position Number

S99322

Employee Group

Staff

Position Status

Regular Part-Time

Start Date

10/13/2025

End Date (if applicable)

Department

BlueShore Financial Centre for the Performing Arts

Additional Notes

Location

North Vancouver

Working with us

At Capilano University, learners are our focus. Guided by the goals outlined in

Envisioning

and

Illuminating 2030

, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC's Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.

About the role

This is administrative and clerical work within the BlueShore Financial Centre for the Performing Arts at Capilano University, supporting the BlueShore programmed events, the School of Performing Arts department events, and overall University theatre events as well as external client theatre events within the community.




This position provides service to promoters by the efficient coordination of front of house activities and provides assistance, support and information to patrons and staff. Duties include Assessing and assisting the progress of pre, interval and post event details, guaranteeing the comfort and safety of the patrons throughout the publicly accessed areas, ensuring the BlueShore Centre conforms to Health & Safety, and Fire Regulations set out by Capilano University teams, directing and informing the volunteer ushers and monitoring lobby sales, providing guidance to concession staff and securing cash deposits. An incumbent in this position reports to the General Manager of the BlueShore Financial Centre for the Performing Arts.

ILLUSTRATIVE

EXAMPLES

OF

DUTIES

Leads the staff and volunteer team to direct patrons safely through an evacuation. Ensures health and Safety regulations are maintained throughout the facility during events. Liaises with Technical Director and when appropriate, the event liaison to gather necessary event information. Supports and provides instructions to volunteer ushers to ensure the delivery of the highest standards of customer service to visitors to the Centre. Communicates event details and requirements to the staff and ushers

Experience, competencies & qualifications

Completion of Grade 12 Minimum two years of work experience in live events and handling cash transactions and coordinating a team of volunteers of 10 or more. Serving it Right Certification First Aid Level 1

For more information

For more information, please see the complete

job description.

Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.



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Posting Detail Information

Days and Hours of Work

Work shifts are determined by internal and external events happening in the BlueShore. Most shifts will be during evenings and on weekends, with occasional daytime events during the work week.

Bridge Period (if applicable)

Pay Group

14

Salary

$29.08 per hour (with increments to a max of $31.55 per hour)

Union

MoveUP

Job Open Date

09/23/2025

Job Close Date

10/07/2025

Open Until Filled

No