Blueshore Front Of House Associate

North Vancouver, BC, Canada

Job Description

Capilano University is named after Chief Joe Capilano (1854-1910), an important leader of the Skwxwu7mesh (Squamish) Nation of the Coast Salish Peoples. We respectfully acknowledge that our campuses are located on the unceded territories of the s?lilw?ta? (Tsleil-Waututh), shishalh (Sechelt), Skwxwu7mesh (Squamish), and x?m??k????m (Musqueam) Nations.
At Capilano University we are committed to supporting a campus community that is both diverse and inclusive. We believe that diversity within our workforce is essential in creating both an exceptional student and employee experience. As part of our ongoing commitment to Diversity, Equity and Inclusion (DEI), we strive to ensure that our recruitment campaigns authentically reflect the diverse community we serve. We actively encourage applications from Indigenous Peoples, Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQIA+ community, as we value the unique perspectives, lived experiences, and skillsets each individual brings to CapU.
To help us focus our efforts, we encourage all applicants to complete a short anonymous questionnaire, if they wish. The results of the questionnaire are not linked to you or your application and do not form part of the selection process. The goal of collecting this anonymous data is to gain a better understanding our organizational reach, while continuously working to improve the diversity of our applicant pool.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Should you require accommodations during the hiring process please reach out to (faculty), or (Ad/Ex and Staff).
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Please see Special Instructions for more details.
Interested applicants should submit their cover letter, resume and proof of education. Capilano University is an equal opportunity employer. Membership in MoveUp is a condition of employment.
Posting Details
Posting Summary
Competition Number S181430P
Position Title Blueshore Front of House Associate
Position Number S99322
Employee Group Staff
Position Status Regular Part-Time
Start Date 10/13/2025
End Date (if applicable)
Department BlueShore Financial Centre for the Performing Arts
Additional Notes
Location North Vancouver
Working with us
At Capilano University, learners are our focus. Guided by the goals outlined in and , employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC's Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.
About the role
This is administrative and clerical work within the BlueShore Financial Centre for the Performing Arts at Capilano University, supporting the BlueShore programmed events, the School of Performing Arts department events, and overall University theatre events as well as external client theatre events within the community.
This position provides service to promoters by the efficient coordination of front of house activities and provides assistance, support and information to patrons and staff. Duties include Assessing and assisting the progress of pre, interval and post event details, guaranteeing the comfort and safety of the patrons throughout the publicly accessed areas, ensuring the BlueShore Centre conforms to Health & Safety, and Fire Regulations set out by Capilano University teams, directing and informing the volunteer ushers and monitoring lobby sales, providing guidance to concession staff and securing cash deposits. An incumbent in this position reports to the General Manager of the BlueShore Financial Centre for the Performing Arts.
ILLUSTRATIVE EXAMPLES OF DUTIES:
- Leads the staff and volunteer team to direct patrons safely through an evacuation.
- Ensures health and Safety regulations are maintained throughout the facility during events.
- Liaises with Technical Director and when appropriate, the event liaison to gather necessary event information.
- Supports and provides instructions to volunteer ushers to ensure the delivery of the highest standards of customer service to visitors to the Centre.
- Communicates event details and requirements to the staff and ushers
Experience, competencies & qualifications
- Completion of Grade 12
- Minimum two years of work experience in live events and handling cash transactions and coordinating a team of volunteers of 10 or more.
- Serving it Right Certification
- First Aid Level 1
For more information
For more information, please see the complete
Benefits
At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.
Take a to see what it is like to work at Capilano University.
Posting Detail Information
Days and Hours of Work
Work shifts are determined by internal and external events happening in the BlueShore. Most shifts will be during evenings and on weekends, with occasional daytime events during the work week.
Bridge Period (if applicable)
Pay Group 14
Salary
$29.08 per hour (with increments to a max of $31.55 per hour)
Union MoveUP
Job Open Date 09/23/2025
Job Close Date 10/07/2025
Open Until Filled No
Quick Link for Posting
Supplemental Questions
Required fields are indicated with an asterisk (*). * * Do you hold a valid First Aid Certificate?

  • Yes
  • No
  • * Do you have an up-to-date BC Serving It Right certificate?
  • Yes
  • No
  • * Are you legally entitled to work in Canada?
  • Yes
  • No
Applicant Documents
Required Documents * Resume
  • Cover Letter
Optional Documents * Contact Information for References
  • Proof of Education
  • First Aid Certificate
  • Certification 1
Capilano University locations
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Job Detail

  • Job Id
    JD2809746
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    $29.08 per hour
  • Employment Status
    Permanent
  • Job Location
    North Vancouver, BC, Canada
  • Education
    Not mentioned