Join a team where your passion meets purpose! We're not just colleagues - we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.
About you:
We're looking for a detail-oriented Billing & Eligibility Administrator to join our Finance team in Calgary. In this role, you'll be an essential part of delivering excellent service to our clients by managing eligibility processes and ensuring accurate, timely billing.
What You'll Do
Eligibility Management
Maintain client portfolios across various systems
Set up benefit plans, policies, and insured profiles for accurate invoicing
Process enrollments and terminations
Input renewal changes and rates
Generate reports for stakeholders
Billing Operations
Prepare and send timely premium invoices to clients
Analyze and reconcile invoices to ensure accuracy
Process cheque requests and commission summaries
Client Communication
Respond to client inquiries professionally and promptly
Provide coverage confirmations to plan administrators
Collaborate with other departments as needed
Maintain confidential client files
What We're Looking For
Required
College diploma or degree preferred
1-3 years of relevant business experience
Intermediate knowledge of Microsoft Office
Strong English communication skills (oral and written)
Excellent organizational and time management abilities
Keen attention to detail
Ability to work well under pressure and multi-task
Nice to Have
Invoicing or insurance experience
French language skills
Advanced MS Excel knowledge
Familiarity with insurance terminology
Knowledge of KPIs and metrics
What Makes You Great for This Role
You're someone who thrives in a fast-paced environment, can juggle multiple priorities, and takes pride in accuracy. You have superior customer service skills, a positive attitude, and the ability to retain detailed information about various insurance contracts.
Work Details
Hours:
Monday to Friday, 8:00 AM - 4:30 PM
Equipment:
Company laptop provided
Location:
Calgary office
What's in it for you:
Hybrid work environment
Excellent health benefits
Employee assistance program
Wellness account
RRSP matching
Minimum 3 weeks' vacation
Generous amount of sick and flex days
Tuition reimbursement program
Opportunities to learn new skills, grow, and move into different roles
A work environment that embraces diversity and promotes inclusivity.
Supportive leadership prioritizes your success and cares about your well-being.
A growth trajectory designed to expand vertically and horizontally, providing opportunities to pursue your passions and acquire new skills.
If you don't meet every qualification listed, we encourage you to apply. At MSH Americas, we value diverse backgrounds, perspectives, and experiences. We are proud to be an equal opportunity employer committed to fostering an inclusive and supportive environment. If you require reasonable accommodations at any stage of the application process, our Human Resources team is here to support you.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program
Work from home
Work Location: Hybrid remote in Calgary, AB T2A 0T6
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