Job Description

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We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.

And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.

Here's a look at what makes us A Great Place To Work:
84% Agreed "Voyago is a physically safe place to work..."
80% Agreed "I can be myself at Voyago..."
81% Agreed "Management has kept me well-informed..."

A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.

Help shape the future of mobility. Voyago is currently recruiting for a Billing Clerk in London, Ontario.

Voyago is Ontario's Leading Mobility company, a subsidiary of Transdev. We're hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.

Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.

Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada's Safest Employers and a recipient of the Excellence Award for several years.

We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.

Position Overview

Reporting to the Billing Supervisor, and working closely with the Accounting team, the Billing Clerk main duties will be to process all aspects of Checker processing, PTS ride closeouts, and related reports while answering all customer inquiries regarding billing discrepancies.

Key Responsibilities:

Billing

• Price and close PTS rides
• Run the wait time/weekly/exceptions proof
• Reconcile PTS Independent Contractor statements
• Add cash trips to PTS Independent Contractor debit memos
• Processes C/C payments for Checker invoices
• Mail Checker invoices to PAP/Corporate customers
• Processes and reconciles third party credit card account changes daily and email/fax receipts
• Creates and prices Checker invoices
• Add/adjust Checker Independent Contractor transactions

Customer Service

• Answer customer inquiries - via phone, e-mail, fax and in person
• Issue credits/rebills for patient pay disputes
• Checker invoice adjustments
• Answer Independent Contractor questions
• Sends vouchers monthly for accounts that have requested

Administrative

• File and scan Transfer Call Reports for medical trips
• Update and maintain procedure binder
• File and scan third-party vouchers

Requirements:

What you bring:

• College Diploma or Equivalent
• Minimum 2 years of experience in a similar role
• Recognized accounting designation or equivalent experience an asset
• Strong verbal and written communication skills
• Enjoy working in a fast-paced environment
• Ability to handle multiple assignments at the same time and ability to work independently
• Strong Microsoft Office Experience (Word, Excel, Powerpoint)
• Clean Criminal Record Search

Benefits:

Why work for us?

• Employee and Family Assistance Program
• Comprehensive Benefit Offering
• Rewarding career with a growing company
• Great company culture
• Award Winning
• Focus on Innovation and Sustainable Environmental Initiatives
• Subsidiary of Global Transportation Provider (Transdev)

Sounds interesting? Apply today or send your resume to Carolyn Botten, Talent Acquisition Manager carolyn.botten@voyago.ca

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview. We thank all applicants however only those under consideration will be contacted