Job Description

Full-time, in-office on-site:

6600 Goreway Drive, Mississauga, ON



Position Summary & Purpose

The Billing and Cash Application Specialist is responsible for managing the end-to-end process of customer invoicing and payment application. This hybrid role ensures timely and accurate billing, efficient cash posting, and resolution of discrepancies to maintain a healthy accounts receivable portfolio. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.



Primary Responsibilities & Duties

Billing

Generate and distribute accurate customer invoices in accordance with contract terms and billing schedules Review billing data for completeness and accuracy prior to submission Collaborate with internal teams to resolve billing issues or disputes Maintain billing records and ensure compliance with company policies and audit requirements Respond to customer inquiries related to invoices and account status Assisting the billing team with investigations, credit and re-bills, and other tasks as assigned

Cash Applications

Works on accounts assigned by the A/R Credit Manager Accurately posts assigned customer payments to the correct accounts in the billing system daily Connects directly with the customer for questions and clarification on payments/invoices paid Reconcile daily bank deposits and electronic payments including cheques, e-transfers, credit card payments, credit and debit adjustments Investigate and resolve unapplied, misapplied or unallocated payments and/or discrepancies daily Collaborate with billing and customer service teams to resolve payment discrepancies Maintain detailed records of payment activity and adjustments Maintain accurate and up-to-date records of customer accounts Maintain daily report for all Non-Account Receivable cash receipts. Prepare total deposit listing for review on a daily basis Perform daily and monthly reconciliations of cash receipts to ensure data accuracy. Generate and maintain reports related to cash application activities for management review File and post journals, cash receipts and stub/cheque copies on a daily basis

Qualifications

2+ years of experience in billing, cash applications, accounts receivable Strong understanding of accounting principles and accounts receivable processes Proficiency in CRM systems, financial accounting systems and Microsoft Excel Excellent attention to detail and organizational skills Strong communication skills and ability to work cross-functionally Ability to manage multiple priorities and meet deadlines School diploma or equivalent required; Associate or Bachelor's degree in Accounting, Finance, or a related field preferred. * Bilingual (French/English) is an asset