Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.



As a Travel C onsultant , you'll join our highly skilled remote team, providing outstanding service to our corporate business clients.



What You'll Do



Advise and arrange travel for corporate business customers



Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services



Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations



Use Global Distribution System - Sabre



Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements



Use positive telephone service techniques and act on special customer requests



Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels



? ? We look forward to sharing more detailed job functions and key performance indicators during the interview process.



What We're Looking For



Bilingual English - French



Passion for excellence in client service, including proactive anticipation of needs



Native GDS expertise - Sabre



Professional communication (written and verbal)



Attention to detail



Act with integrity, and look after personal traveler information



Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)



Resolving customer issues quickly and independently / with supplier



Teamwork and openness to feedback



Salesforce experience is a plus

Operating hours:

Monday - Friday 8am - 8pm EST



Location Canada



The #TeamGBT Experience

Work and life:

Find your happy medium at Amex GBT.



Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

Travel perks:

get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.



Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.



We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.



And much more!



A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.



Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.



Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .



What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!