Job Description

About Us

Millions look to us to progress their careers. We look to you.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.



Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.





Des millions de personnes se tournent vers nous pour faire avancer leur carriere. Nous nous tournons vers vous.



Global, culturellement diversifie, inclusif et innovant - bienvenue chez AMS, ou le talent est notre monde. Au cours des deux dernieres decennies, AMS a redefini le paysage de l'externalisation et du conseil en matiere de talents. De la creation du concept de RPO a la revolution continue de l'approche des organisations en matiere d'acquisition de talents, AMS se positionne comme un leader mondial dans l'industrie.



Engages, impliques et inspires, nous ressentons un veritable sentiment d'appartenance, et nous avons tous une chose en commun : une vraie passion pour le talent. Devenez partie de ce monde et faites une difference avec nous.

The Role

Hybrid in our Clients' Montreal Office.

The Manager will be responsible for the recruitment delivery, relationship management and annual budget of a team of recruiters within a (large complex) client solution. They will support the Senior Manager and Client Operations Director in driving the achievement of the business area's commercial and people strategy; managing their team to fulfil all contractually agreed quality thresholds.



The Manager will spend their time providing line management and inspirational leadership to their team, driving engagement, retention and wellbeing. They will role model the AMS behaviours, drive succession planning and team/leadership development.

Mode hybride - dans les bureaux de notre client a Montreal

Le role

Le/la gestionnaire sera responsable de la prestation des services de recrutement, de la gestion des relations et du budget annuel d'une equipe de recruteurs dans le cadre d'une solution client (complexe et de grande envergure). Il ou elle soutiendra le ou la gestionnaire principal(e) et le ou la directrice des operations client dans l'atteinte des objectifs commerciaux et humains de l'equipe, en assurant la qualite de service convenue contractuellement.



Le ou la gestionnaire consacrera son temps a la gestion d'equipe et au leadership inspirant, en favorisant l'engagement, la retention et le bien-etre. Il ou elle incarnera les comportements AMS, favorisera la planification de la releve et le developpement de l'equipe et du leadership.

Key Accountabilities

Leadership

Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account's commercial model, and their role in helping achieve its strategic priorities and KPI targets Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations Support Recruiters in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions

Client

Determine and manage optimal resource allocation to support the talent strategy of the business area Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures Custodian of the client's Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market

Operations, Compliance and Finance

Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards Work closely with the Performance Management CoE to monitor the team's Key Performance Indicators and forecasts. Identify trends and issues, and influence delivery strategy using data-led insights Manage the scope, governance and compliance of the contract through team activity. Identify and tackle scope creep Ensure team's compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk Ensure team's compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements)

Continuous Improvement

Support implementation of Continuous improvement plan in collaboration with Performance Management CoE Share with Senior Manager/Client Operations Director any continuous improvement opportunities identified by self or team - including opportunities for process improvement, service enhancement, financial improvement, related strategic projects and increasing the scope of the service within account

Skills & Experience

Must be bilingual in French and English Demonstrable ability to build a position as a trusted advisor, engage and influence senior stakeholders towards a course of action Experience of developing and delivering end-to-end recruitment campaign strategies. Experience enhancing recruitment processes to improve outcomes (e.g. decreased time to hire, increased quality of hire, fulfilment targets) Experience managing a small team, demonstrable ability to manage, coach and develop direct reports Thorough understanding of legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan) and ability to guide and advise clients on legislation Agile in response to change or uncertainty - able to cope with and lead a small team and client through significant change Resilient under pressure - experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast-moving environment Subject matter expertise in local recruitment practices including sourcing strategies, recruitment models, best practice recruitment

Desirable Skills:

Experience leading virtual/remote teams - proven ability to enable collaboration, engagement and operational excellence among dispersed teams Experience of analyzing business orientated management information. Able to use data-led insights to influence strategy and decision making Demonstrable knowledge of contracts, financial levers, contingent book levers, governance frameworks, business assurance and controls Experience of analyzing business orientated management information. Able to use data-led insights to influence strategy and decision making Experience in the use of recruitment technology and recruitment databases Strong Excel skills

Competences et experience requises

Bilinguisme en francais et en anglais Capacite demontree a agir comme conseiller(ere) de confiance, a mobiliser et influencer les parties prenantes seniors Experience dans l'elaboration et la mise en oeuvre de strategies de recrutement de bout en bout Experience dans l'amelioration des processus de recrutement pour optimiser les resultats (p. ex. : reduction du temps d'embauche, amelioration de la qualite des candidatures) Experience en gestion d'equipe, incluant l'encadrement et le developpement de collaborateurs directs Excellente comprehension des legislations pertinentes (ex. : discrimination par age, IR35, etc.) et capacite a conseiller les clients a ce sujet Agilite face au changement - capable de diriger une petite equipe et un client a travers des periodes de transformation Resilience sous pression - habitue(e) a atteindre des cibles exigeantes, des ratios de performance et des SLA, souvent dans des delais serres Expertise reconnue en pratiques locales de recrutement incluant les strategies de sourcing, les modeles de recrutement et les meilleures pratiques

Atouts :

Experience dans la gestion d'equipes virtuelles ou a distance - capacite demontree a favoriser la collaboration, l'engagement et la performance au sein d'equipes dispersees Experience dans l'analyse de donnees de gestion orientees affaires, avec capacite a influencer la strategie grace aux insights Connaissance approfondie des contrats, leviers financiers, main-d'oeuvre contingente, cadres de gouvernance et controles de conformite Maitrise des technologies de recrutement et des bases de donnees RH Excellente maitrise d'Excel

Other

Why AMS?

At AMS, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.



We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

Full training and support High value and challenging work A vibrant, diverse, and collaborative culture Flexible working A competitive reward and benefits package
The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.



If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.

Ce qu'AMS vous offre

AMS vous propose des opportunites de carriere dans la direction de votre choix. Nous souhaitons vous aider a atteindre vos objectifs, tout en vous offrant la flexibilite necessaire pour accorder autant d'importance a ce qui est important pour vous en dehors du travail.


Formation complete et soutien Travail stimulant et exigeant Une culture vibrante, diversifiee et collaborative Travail flexible - options de teletravail, mode hybride ou en bureau Une remuneration et des avantages competitifs L'opportunite de demarrer une carriere dans le recrutement avec l'une des entreprises de recrutement leaders au monde

Groupes de ressources pour les employes, y compris les Allies LGBTQ+, le reseau des employes noirs, les groupes de soutien pour les femmes, les veterans, les groupes hispaniques, et plus encore.



Nous sommes un employeur offrant l'egalite des chances et ne faisons aucune discrimination envers un employe ou un candidat a l'emploi en raison de la race, de la couleur, du sexe, de l'age, de l'origine nationale, de la religion, de l'orientation sexuelle, de l'identite de genre, du statut de veteran, du handicap, ou de toute autre categorie protegee par les lois federales, provinciales ou locales.



Veuillez nous informer de tout ajustement ou amenagement raisonnable dont vous auriez besoin durant le processus de recrutement en envoyant un courriel a notre equipe a talentacquisition.generalenquiries@weareams.com.

Details

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Reference

AMS26415


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Closing

07/07/2025


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Location

Canada, Montreal


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Schedule

Full Time


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Business area

Recruitment


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Sector

Investment Banking


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Employment Type

Permanent