Job Description

Are you an experienced investigator?
Are you passionate about growing your career in the automotive industry?
Are you energetic and a great communicator?
Do you want to work with a company that loves to promote from within?
If this sounds like you, we would love to meet you!!

WHO WE ARE:

Eden Park Inc. (\xe2\x80\x9cEdenPark\xe2\x80\x9d) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. EdenPark is a wholly owned subsidiary of Fairstone Financial Inc., which is a subsidiary of Fairstone Bank of Canada (\xe2\x80\x9cFairstone Bank\xe2\x80\x9d). Collectively, Fairstone Bank and its subsidiaries offer credit cards and rewards programs, point-of-sale financing through merchant partners and unsecured and secured personal loans and mortgages. Learn more at EdenParkCanada.com.

Come join Fairstone Financial as a Bilingual Skip Tracer.

Be part of Canada\xe2\x80\x99s leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

WHAT WE OFFER:

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  Professional Development: Paid coaching Training, paid eLearning courses (Fairstone University) an opportunity to build your customer service, sales, leadership skills and furthermore.
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  $2000 to $5000 Employee Referral Program
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  Employee Discounts; Phone plans, gym membership and many retailers\xe2\x80\x99 discounts
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  Up to $3000 on Education Support
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  Base salary, with multiple incentives to give you an overall comprehensive compensation!
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  Reward program with the opportunity to collect points for travel or goods!
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  We offer 3 weeks of vacation, additional 6 days to use at your convenience (wellness days) in addition to financial statutory holidays.
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  Pension up to 6% Contribution program as follow: 3% company donation, and up to 3% more to match your contribution.
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  Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare)

A regular day for you will include:

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  Gather information to locate missing vehicles using tools such as Canada 411, Credit Bureau Reports, social media, etc for the Customer Accounts Department.
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  Trying to locate the missing vehicle by searching the last area client was last living including where the vehicle may have been serviced/ impounded.
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  Participate in team building and incentive projects.
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  Maintain a working queue of approximately 50 - 100 files with the ability to multitask.
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  Conduct as required compliance testing or other assigned projects as they present themselves.
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  Complete other responsibilities, as assigned.

Must-haves!

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  You have at least a minimum of 1 year of skip trace experience.
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  You possess excellent verbal and written communication skills and are fluent in English and French.
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  You are proficient on all social media platforms and open-source tools.
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  You think "outside the box" and can decipher credit bureau reports.
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  You thrive in a fast-paced environment.
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  You are tech-savvy and know your way through Microsoft Office Suite and Outlook
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  Strong development of personal contacts within the industry for trace and investigative assistance
• 
  You can collaborate well with various teams and departments.

Extra- awesome to have!

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  At least 1 year of prior experience in a similar industry
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  Experience working as a Bailiff/ investigator.
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  Post-secondary education

Working condition:

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  You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating.: 8:30 am-5:00 pm, 9:30 am-6:00 pm, 12:30-9:00 pm
• 
  Work from office- as needed.

WE ARE PROUD TO BE: Montreal\'s Top Employers 2022 by Canada\xe2\x80\x99s Top 100 Employers!
We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.

Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/


If you\xe2\x80\x99re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time

Job Type: Permanent