About the RoleThe Program Manager is responsible for undertaking the management and execution of a Patient Support Program to support People Who would Benefit from PrEp (PWBP), including managing the day-to-day activities of a team of Nurse Case Managers and Program Coordinators. Additional responsibilities include, making recommendations for the staffing model of the program, participate in hiring and onboarding of new team members, coordination of the training of new team members, process development and improvement across Canada, and ensuring team performance by reviewing weekly and monthly KPI targets. The Program Manager acts as the main contact with the pharma client for the program and works with the Senior Manager and the Associate Director toward ensuring contractual deliverables are executed.This role is operated on a remote basis and is open to candidates that reside in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon.A Day in the LifePatient Support Program Management:
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