Job Description

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team at Seaforth Oral Surgery in a fast-paced dental office environment. The ideal candidate will manage front desk operations, provide excellent customer service, and ensure smooth communication between patients and dental staff. This role is crucial in creating a welcoming atmosphere for our patients while efficiently handling administrative tasks.

Key Responsibilities:

Greet patients warmly and manage the check-in and check-out process. Schedule appointments using Curve Hero software and maintain an organized appointment calendar. Answer phone calls promptly, addressing patient inquiries and providing information about services. Manage electronic medical records (EMR) accurately, ensuring all patient information is up-to-date. Process patient payments and handle insurance verification and claims efficiently. Maintain a clean and organized front desk area, ensuring all office supplies are stocked. Assist dental staff with administrative tasks as needed, promoting effective teamwork within the office. Understand and utilize medical terminology to communicate effectively with patients and healthcare professionals.

Requirements:

Previous experience as a Dental Receptionist or in a similar administrative role within a medical or dental office is preferred. Fluency in English and French (spoken and written). Proficiency in using phone systems and electronic medical records software; experience with Curve Hero is highly desirable. A strong understanding of medical terminology related to dentistry is an asset. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to multitask in a busy environment while maintaining attention to detail. A positive attitude with the ability to work collaboratively in a team-oriented setting.

Benefits:

Competitive salary based on experience. Paid vacation and holidays. A friendly and collaborative work environment. Uniform provided. Opportunities for professional growth and development.
If you are passionate about providing exceptional patient care and possess the necessary skills to thrive as a Dental Receptionist, we encourage you to apply for this rewarding opportunity.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

Company events
Schedule:

Day shift Monday to Friday No weekends
Experience:

Dental receptionist: 1 year (required)
Work Location: In person