Bilingual Customer Service Representative
LaSalle, QC, Canada
Job Description
Mier Temporary Staffing is hiring!
Our client in Lasalle is actively looking for a Bilingual Customer Service Representative to join their team.
Title: Bilingual Customer Service Representative
Location: Lasalle, QC
Length of Assignment: Temporary
Salary: $21/hour
:
Responsibilities:
- Manage the Case Queue in Sales Force (create new cases, close cases)
- Call and process electronic or telephone orders (E orders, Pre-call)
- Phones/Customer Service \xe2\x80\x93 includes Pre-call
- Check Market Center general email box
- Prepare ship route for processing (printing, posting)
- Manage the No-Buy list
- Service call back
- Service Dispatch
- Place work order for service calls
- Process refunds
- Additional responsibilities as requested
- High School Diploma required. Associates Degree preferred.
- 3-5 years of work experience preferred.
- MS Office Experience with proficiency in Excel required.
- Strong communication skills.
- Excellent customer service and administrative skills required.
- Ability to develop and maintain a positive working relationship with others.
- Detail oriented, ability to multi-task, with strong organizational skills are required
Please note that while we appreciate all applications, only those being considered will be contacted.
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Job Detail
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Job IdJD2200104
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$21 - 23 per hour
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Employment StatusPermanent
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Job LocationLaSalle, QC, Canada
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EducationNot mentioned