Job Description

for Administrative Assistant

We are seeking an outgoing, detail-oriented, efficient person to join our amazing team in providing front desk and administrative support to our psychotherapy clinic. The ideal candidate will be adept at prioritizing and multi-tasking, have a positive attitude, and be bilingual in French and English. This candidate will also be willing to learn and grow with us!

Pay:

$20 per hour

Shifts:

Some daytime and evening hours - part-time up to 20 hours per week

Start date:

October 1st, 2025

This role will report to the clinical director, Julie Desjardins.

About Us

At Desjardins Psychotherapy Clinic, we have a team of highly trained mental health clinicians dedicated to providing individual, couples, and family therapy to clients ages 10+ years old. Our professionals are committed to helping clients achieve emotional and psychological well-being. We have offered mental health services in both official languages, French and English, to our community since 2017. We utilize a new third-wave approach and evidenced-based therapeutic models to provide a safe environment supporting clients through life's challenges.

For more information about our practice, check out our website:

Our Vision

We help thousands of people learn to live a life with ease

Our Core Values

Authenticity

Be a Team Player

Work Hard, Play Hard

To succeed in this role

You will be great for this role if you possess excellent communication skills and the ability to lead and promote the clinic's vision. You must be able to stay organized, think 10 steps ahead, and have the ability to see the big picture with an entrepreneurial mindset. You must have a passion for helping others as you will be communicating with our clients.

Language requirements

Be fluent in French and English, a third language is welcome but not mandatory

Qualifications

2-3 years of experience in Client Care and Customer Service (preferably in a medical/psychology office at the front desk) Psychology undergraduate and graduate students are welcome but not mandatory

Responsibilities

Support our clinicians with client bookings, payments, administrating intake & consent forms, etc. Support our clients by welcoming them to the office, answering calls and emails, processing payments at the end of sessions, etc. Maintaining Quality Assurance by following up on payments, securing payment information, uploading secure documents, and managing the booking software including schedules and treatments offered Maintenance of office area, office supplies, clinical files, etc.

Skills & Attributes of our ideal candidate

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients Confidence to share ideas and constructive criticism to help us grow Juggling multiple projects and to-do's simultaneously is no problem for you; you work well under pressure and can meet deadlines Tech savvy (we are mostly paper-less and everything is online) An appetite for innovation and simplicity who is highly process-oriented Working autonomously comes easy to you but you also love collaborating with a talented team Considerable experience using the Google Workspace, Canva, Flock messaging, and social media in a work environment Knowledge of Jane's electronic management scheduling software is an asset

Application Process:

In addition to submitting a resume and cover letter:

Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.
We thank all applicants for their interests. Only those under consideration will be contacted.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 10 - 20 per week

Benefits:

On-site parking
Experience:

Administrative: 3 years (required)
Language:

French (required)
Work Location: In person