Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.


Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we're proud of our unique DNA, which we call The EH Way.

We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we're not satisfied with being average

This role

As a Benefits Portfolio Advisor, you will play an integral part in ensuring the Benefits team can provide our current clients along with their respective teams with the best benefits plan that caters to their needs at different stages of their company's growth.


Your key focus areas will be:

Building rapport with new benefits clients alongside the sales advisor and service manager via quarterly check-ins Maintain strong relationships with our carrier partners Negotiate renewals with our carrier partners Successfully renew numerous group plans each month ensuring the client's best interests are addressed Market existing group plans in order to source a new provider that better suits the client's needs Handling post-quote presentation action items (i.e. alternate quotes, answering client inquiries, etc) Confirming sales details with the selected carrier before engaging the benefits service manager to handle a group's implementation with their new provider Conducting benchmarking exercises for clients Providing quarterly performance reviews to clients

Who you are

To thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you'll also bring:

You have previous work experience in sales, account management or customer service in fast-paced environments You are LLQP licensed (or equivalent) and it is in good standing You are knowledgeable on group benefits best practices and requirements from working for an insurance carrier or brokerage You pride yourself in relationship management due to your ability to create delight for customers and partners You are highly organized and thrive when managing multiple projects simultaneously with multiple competing deadlines You are a strong communicator and a master influencer when trying to curate the best solutions for all parties You possess a resourceful attitude and thrives in ambiguity You are tech-savvy, have a high mathematical aptitude and a quick learner You have a strong work ethic with a constant desire to improve through constructive feedback You are able to cohesively work with members within the direct team as well as other teams at Humi You possess confidence when speaking with clients You are a strong presenter and possess the ability to analyze and explain data clearly to clients

What we can offer

At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means:

You will work remotely, with the flexibility to own your time and impact You will access cutting-edge tools to amplify your work, knowledge and outputs You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies You'll also have access to a wide range of benefits that includes: + A very generous parental leave policy + Subsidised egg freezing, so you can make the choice that's right for you, on your terms
+ A WFH office expense budget
+ Outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: employmenthero.com/legals/applicant-policy/


Employment Hero celebrates diverse perspectives and experiences - we invite people of all backgrounds and identities to apply for this position.