Job Description

Description:

About Hyatt:

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Hyatt Regency Sydney is the largest upscale full service hotel in Australia with a total of 888 rooms. The hotel also features our Fitness Centre, 272 seat all-day dining restaurant, a rooftop bar with panoramic views of Darling Harbour and 3,700 square meters of new state-of-the-art meeting facilities.

About the Role:

Reporting to the Bell Captain your main responsibilities will be for the correct handling of luggage and answering any guest queries. This role is critical to the hotel as you will be the first person guests see when they arrive to the hotel and also when they depart. To succeed in this role, you will have to be able to handle pressure well, work efficiently and maintain a 5 star level of service standard at all times. This position is a great pathway for someone wanting to gain experience working in the Front Office Department.

Our Expectations Include:

• A guest focus & effective complaint handling skills
• Exceptional customer service and interpersonal skills
• Good time management skills
• A proven ability to work as a team and autonomously
• Ability to work a 7 day rotating roster
• Excellent grooming and personal presentation

• 12 free nights of accommodation worldwide within Hyatt
• Discounted accommodation for associates as well as friend and family
• Rewards and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
• The opportunity to join an international group with endless career opportunities
• Experience working within an international group who is consistently ranked as one of the world\xe2\x80\x99s best places to work

Hyatt