Job Description

Job Summary:

The Barista at Beaucoup Bakery is responsible for creating a warm and inviting atmosphere for our guests, delivering exceptional service, and maintaining high standards of quality. This role includes engaging with patrons, preparing specialty coffee and pastries, and ensuring a clean and organized workspace.

Primary Responsibilities:

- Greet guests warmly and professionally, fostering relationships and providing personalized experiences.

- Adhere to opening and closing procedures diligently.

- Take orders, offer product recommendations, and process transactions accurately and efficiently.

- Prepare and serve specialty coffee drinks and baked goods according to Beaucoup Bakery's standards.

- Maintain thorough knowledge of the menu, baking techniques, allergens, and French pastry trends.

- Organize cakes and pastries each morning and evening to ensure an attractive display in both the fridge and at room temperature.

- Warm baked goods for customers as needed.

- Build and sustain positive relationships with coworkers, providing support and collaboration.

- Educate customers by explaining the coffee menu, baked goods, and other merchandise.

- Handle phone calls, respond to customer inquiries, and take orders.

- Attract new customers and boost revenue by introducing seasonal items and expanding services and products.

- Ensure equipment operates effectively by following instructions, troubleshooting issues, maintaining supplies, performing preventive maintenance, and arranging repairs when necessary.

- Maintain a safe and sanitary work environment by following organizational standards and sanitation regulations.

- Communicate effectively with coworkers, share tasks, and promote teamwork.

- Package and present pastries attractively.

-Organize deliveries under the supervision of the supervisors and cafe manager.

- Perform general cleaning duties, including washing dishes and keeping the back kitchen, front bar area, salon, and restrooms clean.

- Deliver high-quality coffee, latte art, and baked goods consistently.

- Guide customers in line, ensuring they receive prompt attention and no one is overlooked.

- Dust shelves and other necessary areas to maintain cleanliness.

- Address issues, concerns, or suggestions with the Lead Barista and Supervisors.

- Be flexible with shift availability.

- Report and verify received deliveries with the delivery personnel and share pictures of deliveries in the group chat.

Qualifications:

- Passionate about French pastries and coffee, with knowledge of traditional French pastry techniques and flavor profiles.

- At least 1 year of experience in a hospitality or service environment, with a focus on exceptional customer service.

- Strong communication and interpersonal skills, with the ability to build relationships with both guests and team members.

- Excellent organizational and time-management skills, with the ability to multitask effectively and maintain composure under pressure.

- High attention to detail and a commitment to quality, with a focus on continuous improvement.

- Proficient in point-of-sale systems and computer applications.

At Beaucoup Bakery, we are dedicated to providing exceptional French pastry experiences that inspire and delight our guests. As a Barista, you will play a crucial role in achieving our 5-star service and quality standards, creating an atmosphere of luxury and hospitality that exceeds our guests' expectations.

Job Type: Full-time

Pay: From $17.85 per hour

Experience:

Customer service: 1 year (required) Barista: 1 year (preferred)
Licence/Certification:

Food Safety Certification (preferred)
Work Location: In person

Job Types: Full-time, Part-time

Pay: $18.50-$20.00 per hour

Benefits:

Discounted or free food Store discount
Ability to commute/relocate:

Squamish, BC: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Experience:

Barista: 1 year (preferred)
Location:

Squamish, BC (required)
Work Location: In person