We are looking for Part Time Banquet Servers to join our Banquet Team!!!
Basic Purpose:
Reporting to the Banquet Manager, the Banquet Server provides personal recognition to guests by acknowledging return guests, using guest names, pacing meals according to expectations and ensuring guest satisfaction with the dining experience.
Major Responsibilities and Duties (to fulfill major purpose):
Ensure proper set-up for all tables for assigned stations
Set tables, inspect linen, silver, china and other table items
Serve food, coffee, water and other beverages to customers, refill beverages as needed
Have full knowledge of all menu items, garnishes, contents, and preparation methods
Receive customer's order for any food or beverage that varies from the set menu and provides guests with overview of menu choices
Refer complaints/problems on food or service to the Banquet Manager
Cooperate closely with the other servers to ensure prompt service is provided at all times
Clean up of tables and serving areas throughout banquet service
Perform all side duties in an efficient manner while adhering to hotel policies and procedures
Maintains a favourable working relations with coworkers to foster and promote a cooperative and harmonious work environment
Project a favourable image of Holiday Inn Airport West to the public at all times.
Skills, Knowledge and Abilities Required:
Energetic and flexible, and able to work well under pressure
Excellent communication skills
Previous customer service experience an asset
Self-motivated, creative, capable of working in a team environment
Working Conditions:
Evening, weekend, and holiday hours as required
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Reach overhead and below the knees, including bending, twisting, pulling, standing, sitting, or walking for an extended period of time
Experience, Training and Education (demonstrating requirements):
Requires 1-2 years previous Banquet's experience, Convention Centre or Fine Dining restaurant
Smart Choice or Serve it Safe Certificate
Minimum 1 years' customer service experience
Micros experience an asset
Job Type: Part-time
Job Type: Part-time
Pay: $16.00 per hour
Work Location: In person
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