Job Description

Here\'s what you\'ll be doing....

Positions are available at all store locations, on the St. George, Mississauga, and Scarborough campuses - you are applying for a position at the Downtown, St. George Campus

We are looking for energetic, outgoing customer service staff who will help us deliver an excellent customer experience. We are planning to hire approximately 100 people across all our store locations for our busy back-to-school RUSH and have a variety of positions available including Floor Staff, Cashiers, and Web Orders Staff from mid-August to late September.

Available shifts will range from 15 to 35 hours per week - including mornings, evenings, and weekends.

When you upload your resume, please include a separate document noting your availability during August and September.

Key Responsibilities include:

• Greet and interact with customers both in person and online
• Help students find their course books, school supplies and other merchandise
• Pick merchandise for web orders
• Answer questions, ensuring customers have the information they need
• Operate a point-of-sale (POS) terminal, confidently handling all forms of payment
• Unpack boxes, stocking shelves, and merchandising products

Education, Qualifications, and Experience:

• Thoroughly enjoy interacting with people and helping them find what they are looking for
• Hardworking, energetic, positive outlook
• Thrive in a busy environment, comfortable with learning and working in a fast paced work space
• Dependable - arrive on time for all shifts
• Previous customer service experience is an asset
• Move/lift cartons/product weighing up to 15 kg
• Values matter to you. You bring your whole self to work and you live our values of accountability, innovation, respect, and customer focus

About our Team:

With a bookstore on each University of Toronto campus and strong online presence and ecommerce, the U of T Bookstore provides many important services and products to the university community, including textbooks, general interest books, technology products, and U of T branded clothing, school supplies, and gift products.

About University of Toronto Press:

University of Toronto Press (UTP) is one of the largest university presses in North America, publishing landmark scholarship since 1901. Each year UTP releases over 200 new scholarly, course, and general interest books in both print and eBook format and over 45 journals. In addition, UTP manages the distribution for over 200 publishers and imprints in Canada, the US and around the world, with warehouses in Toronto ON and Buffalo NY. UTP also runs all of the University of Toronto Bookstores across the three main campuses, serving over 95,000 students and 15,000 faculty. For more information, please visit utorontopress.com.

As the leading university press in Canada and one of the largest in North America, we acknowledge our role and responsibility in effecting positive change. With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization. With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours. UTP operates with mutual trust, respect, and integrity as we strive to identify and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.

Interested in applying?

We truly thank all applicants for their interest in joining the Press, only those candidates considered for an initial interview will be contacted.

The University of Toronto Press encourages applications from all qualified candidates. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact Human Resources at 416.978.2239 ext. 2255.

Company

University of Toronto Press

Location

Bookstore, Downtown Campus

Opening Date

Jul 05, 2023

Starting Date

Aug 08, 2023

University of Toronto Press