Job Description

Who We Are

Chick-fil-A is a locally owned and operated quick service restaurant, widely recognized for its original chicken sandwich and genuine hospitality. Our goal is to create a positive and safe working environment, where you will be able to learn practical hospitality skills and explore career opportunities. We talk about it often, we're not only in the chicken business, but we are in the people business as well. As part of our team, you will be surrounded by caring leadership who seek to intentionally develop your talents and present opportunities for you to grow as a professional, a leader, and skilled individual.

Position Overview

We are hiring a

Full-time Back of House (BOH) Team Leader

to join our kitchen team. The BOH Team Leader is responsible for assisting shift leadership by guiding team members, supporting station-level execution, and promoting food safety and quality in the kitchen. Team Leaders model professionalism, encourage great work habits, and help ensure each shift runs smoothly and efficiently.


This role supports the BOH Supervisor and leadership team by taking responsibility for assigned kitchen zones, encouraging team member success, and assisting with task execution during peak periods.

What You'll Do

Support assigned kitchen station(s) to maintain speed, consistency, and quality during service Assist with daily shift routines such as food prep, opening, closing, and cleaning tasks under the guidance of a BOH Supervisor Help oversee daily BOH activities by assisting with assigning stations and tasks to team members on duty, managing workflow, and ensuring smooth operations Encourage team members to follow recipes accurately, maintain proper weights and measurements, and uphold food safety and cleanliness standards Perform various kitchen tasks as needed to support smooth shift operations and cover specific positions during emergencies or team member absences. Assist in addressing guest concerns related to kitchen operations, escalating complex issues to Supervisors as needed. Communicate effectively with BOH Supervisors and Leaders throughout the shift Foster a positive work environment by promoting the Chick-fil-A Heartland core values of "Here to Serve", Ownership, Care, and Trust

Work Hours

Operating Hours: 9:30 am - 11:00 pm, Monday to Saturday Closed Sundays

Why Join Chick-fil-A Heartland?

Flexible Scheduling

- We'll do our best to accommodate personal and family commitments

Closed Sundays

- Enjoy guaranteed time off every Sunday

Work with the Operator

- The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in their employees, teaching them important business skills for the future

Competitive Pay

- With transparent performance-based raise opportunities

Complimentary Meals

- Enjoy a free meal during every shift

Professional Development

- Leadership training, mentorship, and career advancement opportunities

Scholarships

- Apply for up to $25,000/year in education support

Equal Opportunity & Accessibility

Chick-fil-A Heartland is an equal opportunity employer.

We are committed to providing a work environment free from discrimination and in compliance with all Ontario Employment Standards. If you require accommodation during the hiring process, please don't hesitate to reach out. We strive to offer an inclusive and accessible candidate experience and will make arrangements as needed. Kindly reach out to discuss any accommodations or assistance you may require.

REQUIREMENTS

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Minimum 1 year of kitchen experience or leadership experience in a food service environment (preferred) Food Handler Certificate (required) Clear and concise verbal communication that supports teamwork, gives precise instructions, and helps resolve issues quickly Physically able to lift up to 20 kg (44 lbs) and stand for extended periods during shifts Ability to perform in a fast-paced and high-pressure environment Basic proficiency with computer applications, such as MS Office and POS systems Availability to work flexible hours, including evenings and Saturdays

Company Information

In 1946, S. Truett Cathy, founder and Chairman of Chick-fil-A, Inc., started a single restaurant called "The Dwarf House" in the Atlanta suburb of Hapeville, Georgia. The Chick-fil-A trademark was patented in 1964, and the first Chick-fil-A restaurant was opened inside the Greenbriar Shopping Center in Atlanta, Georgia in 1967 (this was the beginning of the modern-day food court which is found in almost every mall today). Two more locations opened in 1969, and the growth has continued since that time. As a result of Truett's innovation and personal commitment to both guests and Team Members, Chick-fil-A has grown into one of the largest family-owned and privately held restaurant chains in the United States and is continuing that growth into Canada. Chick-fil-A restaurants serve millions of guests every year, in more than 3,000 locations in the United States, Puerto Rico, Canada and UK. You can find additional information about Chick-fil-A's corporate history at .


Chick-fil-A Heartland is an independently owned and operated quick service restaurant looking for incredible team members who have the heart to make a difference in the lives of our guests. We sell amazing and delicious products and have a desire to make a difference in the lives we come in contact with. Team Members work in a culture that encourages growth, care, offers opportunity, provides support & empowers innovation. Join a culture of positive influence & stewardship that values integrity, hospitality and professionalism!


In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day.