A&B FORD is a leading automotive dealership dedicated to providing exceptional customer service and innovative automotive solutions. Our mission is to enhance the car-buying experience while upholding our values of integrity and excellence.
Summary
We are seeking a Concierge to join our team at A&B FORD. The Concierge will play a vital role in ensuring our customers receive outstanding service, contributing to our mission of delivering an unparalleled automotive experience.
Responsibilities
First point of contact for service customers,
Greet customers warmly and assist them with inquiries.
Provide information about vehicles and services offered.
Manage customer appointments and follow-up communications.
Coordinate with various departments to ensure customer satisfaction.
Maintain a clean and organized front desk area.
Handle customer complaints professionally and efficiently.
Assist in creating a welcoming atmosphere for all visitors.
Support team members in achieving overall dealership goals.
Qualifications
Proven experience in customer service or hospitality roles.
Excellent communication skills, both verbal and written.
Strong time management skills with the ability to multitask effectively.
Familiarity with automotive products is preferred but not required.
Ability to work well under pressure in a fast-paced environment.
Positive attitude and a passion for helping others.
Call-To-Action
If you are ready to drive your career forward with us, we invite you to apply today and become part of our dedicated team at A&B FORD!
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Benefits:
Employee assistance program
Work Location: In person
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