Job Description

Job Summary

We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. The ideal candidate will possess a strong background in automotive repair and customer service, with the ability to effectively communicate with customers about their vehicle needs. This role is essential in ensuring customer satisfaction and maintaining the smooth operation of our service department.

Responsibilities

Greet customers promptly and professionally, assessing their automotive service needs. Provide detailed explanations of services and repairs needed, ensuring customers understand the work to be performed. Utilize mechanical knowledge to provide accurate recommendations and solutions for vehicle issues. Upsell additional services or products that enhance vehicle performance and customer satisfaction. Handle cash transactions accurately and maintain records of all service orders. Collaborate with technicians to ensure timely completion of services while keeping customers informed throughout the process. Maintain a clean and organized service area, promoting a professional environment.

Qualifications

Previous experience in an automotive dealership or service center is required. Strong mechanical knowledge with hands-on experience as a mechanic is a plus. Excellent customer service skills with a focus on building relationships and ensuring satisfaction. Sales experience, particularly in upselling automotive services or products, is highly desirable. Ability to handle cash transactions responsibly and accurately. Strong communication skills, both verbal and written, to interact effectively with customers and team members. A proactive attitude towards problem-solving and customer engagement.
Join our team as an Automotive Service Advisor and contribute to delivering exceptional service while advancing your career in the automotive industry and become a part of the Midas Family.

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

Company events Dental care Extended health care Flexible schedule On-site parking Paid time off Profit sharing Store discount Vision care
Experience:

Service Advisor: 2 years (preferred)
Location:

Winnipeg, MB R2W 0J3 (preferred)
Work Location: In person