Diversified Auto Inc is a small business in Saskatoon, SK S7K 0W8. We are professional, fast-paced, rewarding, and our goal is to Provide our customers with exceptional auto repair service and vehicle safety at a fair price..
Our work environment includes:
On-the-job training
Growth opportunities
Casual work attire
Customer Service Representative
Duties:
- Provide exceptional customer service to all clients
- Answer incoming calls and respond to customer inquiries
- Assist customers with scheduling appointments for various services, including oil changes, brake repairs, diesel engine repairs, shocks and struts replacements, tire services, and air brake repairs
- Transmit accurate information to the appropriate departments for service requests
- Suspend or cancel appointments as needed
- Handle cash transactions and process payments
- Maintain a clean and organized work area
Experience:
- Previous experience in a customer service role preferred
- Knowledge of automotive services and repairs is a plus
- Ability to effectively communicate with customers and provide clear explanations of services offered
- Strong attention to detail and accuracy in handling customer requests and transactions
- Proficient in using computer systems and software for data entry and appointment scheduling
We offer competitive pay rates and opportunities for career growth within our organization. If you are a motivated individual with excellent customer service skills, we encourage you to apply for this position.
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this role.
Job Types: Full-time, Permanent
Pay: $18.00-$26.00 per hour
Additional pay:
Overtime pay
Benefits:
Casual dress
On-site parking
Store discount
Flexible language requirement:
French not required
Schedule:
Day shift
Monday to Friday
Ability to commute/relocate:
Saskatoon, SK S7K 0W8: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 5 years (preferred)
service advisor: 2 years (required)
Work Location: In person
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