Job Overview:
We are seeking a Service Advisor to join our team. The ideal candidate will have a strong background in customer service and possess mechanical knowledge to provide exceptional service to our clients.
Responsibilities:
- Greet customers and assist them with their service needs
- Schedule service appointments and manage the service lane efficiently
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates and quotes for services and repairs
- Upsell additional services based on customer needs
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized work environment
Requirements:
- Previous experience in a dealership or automotive repair setting is preferred
- Strong mechanical knowledge to effectively communicate with technicians and customers
- Excellent customer service skills with the ability to handle various customer personalities
- Proficiency in cash handling procedures
- Sales experience is a plus for upselling services
If you are passionate about the automotive industry, have a knack for customer service, and enjoy working in a fast-paced environment, we encourage you to apply for the Service Advisor position with us.
Monday-Friday 7:30am - 5:00pm (No weekends)
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Benefits:
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care
Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
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