Job Description

MegMar / Tirecraft (Fort St John, BC) - We are presently seeking a qualified individual to fill the position of a Service Advisor to be the liaison between our customers and Tire Technicians & Mechanics.

BENEFITS - We offer an excellent Group Benefits package with medical & dental benefits along with short- & long-term disability insurance.

RESPONSIBILITIES:

Create quotes and sell recommendations to customers based on their needs/wants

Follow preventative measures and manufactures recommendations for scheduling services & repairs

Write up work orders for sales and service transactions and present to the technicians

Take customer calls, telephone requests, write up work orders

Invoice all products and service sales once complete and process payment immediately

Handle sales and service at the front counter and on the telephone with a strong focus on facilitating the best possible customer service

Monitor all service activities to ensure work is completed on a first in - first out basis and that it is completed in a timely manner

Provide Store Manager with assistance / input concerning product selection and inventory levels for the retail shop

Complete product adjustments, including manufacture claim forms, on a timely basis

Maintain product and service displays in a marketable and clean appearance

QUALIFICATIONS:

Must have Mechanical background

Previous experience in a leadership position would be an asset

Previous experience in retail automotive/tire industry

Valid drivers license

Computer Literate

Strong communication skills (verbal & written)

SEND RESUME TO hr@megmar.ca

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Store discount Vision care
Ability to commute/relocate:

Fort St. John, BC V1J 7C4: reliably commute or plan to relocate before starting work (required)
Experience:

service advisor: 1 year (preferred) Customer service: 1 year (preferred) working in auto industry: 1 year (required)
Work Location: In person