Job Description

We\xe2\x80\x99re Federated Insurance. We\xe2\x80\x99ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada\xe2\x80\x99s leading commercial insurance providers. Our employees are dedicated to focusing on our customers\xe2\x80\x99 unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We\xe2\x80\x99re a company of passionate people who put people first. Do you want to join a team that believes in working hard \xe2\x80\x93 and having fun at work \xe2\x80\x93 all while making a difference? Look no further than Federated.

Our Auto Claims Adjusters work hard to provide support to our clients. They are responsible for providing efficient and prompt investigation, while full handling the claim from start to finish. Our Adjusters are not on a phone queue, which allows them to fully utilize their expertise on every claim.

They are passionate about maintaining strong relationships with our customers \xe2\x80\x93 this means emails and phone calls are answered promptly, keeping the customer experience top of mind. Working in a collaborative team, there is the opportunity for coaching, mentoring and development from our more experienced Adjusters to help grow both your Customer Service and Investigative skills.

In other words, they\xe2\x80\x99re awesome. If you are too, consider joining us to support our Auto Claims Department.

You\xe2\x80\x99re great at:

Customer Service

Critical Thinking and Investigating

Time Management

You have:

2-5 years of Auto Adjusting experience

Completed a 3 or 4 year Post-Secondary program

Strong Customer Service background

Team-first mentality

We\xe2\x80\x99re great at putting you first by:

Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)

Promoting balance (flexible schedules, generous time off, and work from home options)

Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)

Helping you grow in your career (education assistance, internal mobility)

Caring about the community and the causes you believe in (donation matching, team volunteering)

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Northbridge Financial Corporation