Job Description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business \xe2\x80\x93 delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for an Associate, Vehicle Acquisition Status who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

• Experienced in using VLOOKUP and Pivot Tables in Excel?
• Able to provide a high level of customer service and support?

As the Status Associate, you will provide timely and accurate status of all orders throughout the ordering process for our clients. Responsible for tracking all assets from order entry through delivery and ensure that relevant information is clearly reflected in Element\xe2\x80\x99s systems for internal and external use.

A Day in the Life

• Effectively work with vehicle manufacturers, vendors and dealers to collect and record the most up to date information regarding the progression of a vehicle order through delivery and plate issuance.
• Data extraction from vendor website, data input into internal system, documentation and follow-up related to the order
• Establish and maintain relationships with suppliers
• Set expectations with vendor of their role in the end-to-end order process
• Effectively communicate with internal client-facing teams on specific or general issues that will delay progression of vehicle order
• Respond to Service Cloud cases from internal/external customers with +90% On Time Target Closure rate.

Requirements

• High School Diploma/GED required
• 2-3 years of business experience, preferably Fleet or Vendor Management
• Microsoft Excel - Intermediate User VLOOKUP, Pivot Tables)
• Required to work in person at the Sparks, Maryland office in person, Monday \xe2\x80\x93 Friday

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What\xe2\x80\x99s in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
• Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans\xe2\x80\x99 status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.

Element Fleet