Job Description

MUST BE COMFORTABLE WITH BOTH ET (8-5) AND MT (10-7) SHIFTS

CoStar Group is the world\xe2\x80\x99s leading provider of information and marketing solutions for the Commercial Real Estate industry. We are a NASDAQ listed company with a market cap of over US$30B and sit alongside other notable names such as Amazon, Facebook, Google and Apple.

As a technology company, we are the trusted partner for all commercial real estate professionals empowering many of the most well-respected landlords, development companies, brokerage firms, banks, lenders, investors and government agencies.

We do this by actively researching the commercial real estate markets and providing data, analytics, innovative tools and powerful marketing platforms in the U.S. and Internationally to help our clients transact with one another. CoStar continues to win multiple awards including one of Forbes most innovative companies (2017) and Fortune\xe2\x80\x99s fastest growing companies (2018).

The Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily. CoStar Group\xe2\x80\x99s research contributes to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities. CoStar Group is seeking an Associate Research Consultant to join our growing research organization.

As an Associate Research Consultant , you will build relationships with key decision makers representing various commercial real estate spaces available for sale and/or for lease. Through these interviews, you will curate their listings, ensuring they are getting the most visibility on our platform. In addition, you will capture market-critical information that enables our clients to make informed high impact business decisions.

RESPONSIBILITIES

Contribute to the growth of an accurate and complete database of commercial real estate inventory

Conduct daily outbound and inbound phone calls with brokers, developers, property owners and other real estate professionals to obtain real-time property and transaction data

Investigate new space listings, recent sale and lease transactions, while building ownership and construction information in a market

Build and maintain mutually beneficial relationships with clients

Partner with our clients to help them position their properties on all of CoStar websites

Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

Provide exceptional service to all clients with a heavy emphasis on personal attention

BASIC QUALIFICATIONS

Bachelor\xe2\x80\x99s degree required

8+ months experience in a customer service environment

Permanent Canadian work authorization

Legally able to travel to and enter the United States for business purposes

Flexibility to work shifts aligned with ET and MT time zone

PREFERRED QUALIFICATIONS AND SKILLS

Natural curiosity, persistence, and ability to conduct thorough investigative research

Proven success performing to metrics or key performance indicators (KPI)

Experience communicating with internal business partners and external clients by phone

Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment

Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates

Customer-focused approach to tasks, including a drive towards partnering with clients

Ability to work within a team environment as well as an individual contributor

Demonstrated knowledge of and/or experience within the commercial real estate industry

Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.

Capability to accurately capture and enter data

Ability to be flexible and adapt to changing situations at a high growth company

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We welcome all qualified candidates who are currently eligible to work full-time in Canada to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer.

CoStar Group