Job Description

Business Unit: Company 3
Position: Associate Producer, Editorial
Location: Toronto, ON (Onsite)
*Pay Range: $26.00 - $28.00 CAD hourly
POSITION SUMMARY:
The Associate Producer, Editorial will support our Editorial Rentals Department. They bring to the role excellent communication, interpersonal, and strong problem-solving skills. The ability to work in a fast-paced, dynamic environment, managing client requests and priorities are essential attributes for this role.
MAIN DUTIES:
The Associate Producer, Editorial will intake all client requests from editorial teams regarding their Avid edit systems working in facility, remotely, or at another location. They will communicate with clients to go over timelines and workflows, provide options that can streamline their experience, work with the Sales and Production teams to ensure client expectations are met and update internal teams when necessary, and ensure Engineering is apprised of all potential upcoming projects, approved projects and details of client requests. They will also be responsible for the following:

• Facilitate fulfillment and logistics of Avid edit system builds
• Coordinate weekly billing with Accounting, request purchase orders from clients
• Ensure editorial clients have a solid workflow from Dailies to Editorial to Finishing, whether at Company 3 or other vendors
• Maintain client communication throughout, anticipate issues, continually provide updates from Engineering to the client. Must have enough flexibility in hours to respond to urgent client requests outside of regular business hours as needed.
• Anticipate potential conflicts regarding scheduling, propose solutions
• Continually identify ways to streamline processes and to innovate and adapt our services to our clients' needs
• Manage relationships with vendors and service providers to ensure high-quality and cost effective services
• Provide support to the client services staff as needed.
• Work with the security team to ensure company policies and best practices are maintained

WHAT YOU BRING:
The ideal candidate will have prior working experience in a client facing Post Production environment. They must have exceptional customer service skills, and have the ability to perform in a fast-paced, high-pressure environment with competing priorities under tight deadlines. They must have strong organizational skills, attention to detail and an ability to work effectively both unsupervised and collaboratively with internal departments. Additional desired skills include:

• A comprehensive knowledge of the Post Production process for both feature and episodic picture and sound. From file-based dailies and off-line editorial, through to final mastering and delivery.
• Knowledge of Xytech MediaPulse or other Post Production scheduling software.
• Strong written and verbal communication skills and the ability to learn and process information quickly.
• Possess solid keyboarding skills and a good working knowledge of the Microsoft suite of products (Word, Excel, Teams, Outlook, Sharepoint, OneDrive)
• Able to work alternative times and weekends when required.
• This position is eligible for overtime.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee's pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company's Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. To the extent required by applicable law, the Company will contact candidates who are interviewed, within 45 days of their last interview, to advise as to whether or not a hiring decision has been made.
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