Job Description

Req Id: 424931
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Be at the centre of Bell's transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You'll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.
At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.
Company name: Bell Canada
Position profile: 412
Salary group: 13
Job location address: 1 Alexander-Graham-Bell, Verdun
Job status: Temporary - Part time
Number of positions: 1
Date candidate required: September 2025
Application deadline: September 1, 2025
Name of contact: Krystel Giroux 514.786.7196
IMPORTANT:
Employees who are surplus or potentially surplus (with an active 912M form) will be given priority consideration for this position. All other applicants will be considered at the end of the posting period if no surplus employee has been selected.
Name and description of the hiring department
Employee Services is responsible for providing support to employees of Bell Canada and its subsidiaries. These services include payroll administration, human resources transactions, management of unionized employee transfers, including eligibility for the Employee Discount Plan.
Job Duties / Accountabilities
The Payroll Associate is responsible for preparing, processing and validating payroll statements and tax forms on time and without error, while respecting relevant laws, government requirements, collective agreements and business practices of various companies. He/she must ensure the integrity and accuracy of payroll and complete claims for different government organizations. The Associate is responsible for overpayment recovery and distribution of tax summaries, and takes necessary measures to prevent additional losses to the company. He/she handles complaints and grievances, resolves disputes and handles various requests made by employees, retirees and departments by filling out the appropriate documents and following up as needed. The Associate is also responsible for coordinating the accuracy of pay in various exceptional and unexpected situations, such as annual payments.

• Accurately process employee payroll according to set deadlines
• Explain pay components and tax forms to employees
• Analyze report data, make necessary corrections and calculations for gross to net payroll in lieu of vacation time, etc
• Analyze and process various internal and external requests; account for gaps while respecting service agreements
• Prepare specific reports, tax forms and all related documents for active employees, employees on sick leave and retirees, using the various applications
• Interpret and ensure compliance with the various collective agreements and government legislation
• Handle front-line complaints, as well as unusual and complex situations, such as seizures and settlement of grievances
• Negotiate reimbursement plans with employees that have been overpaid

Essential Qualifications / Competencies

• Basic knowledge of payroll (understand and know how to explain pay stub, tax slips, etc.) / Validation test of knowledge will be given
• Experience in a Call Center environment
• Intermediate MS Excel (V-Look-up, PivotTable) / Validation test of knowledge will be given
• Intermediate MS Word
• Effective organizational, planning and work prioritization skills
• Proven discretion and respect for confidential information
• Proven ability to work independently and as a team member according to the needs; excellent interpersonal skills
• Ability to work under pressure and meet tight deadlines
• Attention to detail with a view to ensuring the accuracy of information provided to customers
• Ability to communicate effectively and professionally in both official languages and to provide accurate information by telephone, in person or in writing
• Ability to identify obstacles, take appropriate action, demonstrate initiative, exercise good judgment and propose solutions and improvements to processes
• Ability to work and develop in a constantly changing environment
• Knowledge of English without any significant limitation. In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

Preferred Qualifications / Competencies

• Knowledge of SAP P90
• CPA (Canadian Payroll Association) training. Payroll Compliance Legislation
• Experience Time Management (time administrator in SAP)

Working Conditions

• Work 7.5 hours from 7H30 to 5h00 pm
• Overtime occasional
• Possibility of remote work: minimum of one day per month required in the office

Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status: Temporary - Part time
Job Location: Canada : Quebec : Verdun
Work Arrangement: Remote
Application Deadline: 09/01/2025
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the or visit our for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( ) to learn more about how we collect, use, and disclose your personal information.
Created: Canada , QC , Verdun
Bell, one of