Job Description

Description:

About Hyatt

Hyatt is a business that was built by family, so at Hyatt we care for people so they can be their best. We do this by truly seeing our people and getting to know what makes them unique in order to enable us to design and deliver the best experience for our guests and our colleagues.

Located adjacent to Darling Harbour in Sydney's CBD, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, Hyatt Regency Sydney boasts 888 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sqm of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 21 additional meeting rooms.

About the Role

As The Associate Director of Event Sales & Planning you will be responsible for the Management of all conventions, meetings and incentives from initial contact to completion ensuring maximum profitability and client satisfaction.

You will also be responsible for the day to day running of the team in the absence of the Director of Event Sales & Planning and lead the team ensuring that all events are delivered smoothly and effectively in line with our brand standards.

Responsibilities

• Focus on event management of larger events over 700 delegates.
• Responsible for site inspections & sales calls with the focus being the introduction of new business for the hotel.
• Preparation of a comprehensive run down report and coordination of BEO meetings for each event.
• Manage the Event Sales & Planning team in absence of the Director of Event Sales & Planning.
• Liaise with Sales Department at point of initial negotiations with client to assist Sales Department in providing profitable and efficient proposals.
• Administration of all convention, incentive and business meetings while closely liaising with client, Rooms Division and Sales Department.
• Work closely with Director of Event Services to ensure all aspects of the event have been cost effective and serviced both clients and hotel needs, as well as assisting with revenue forecasting and people planning.
• Identify key associates for further development and provide structure training to ensure career progression, in line with corporate guidelines.
• Analyse and respond to guest feedback, guest satisfaction and employee satisfaction information; and give a positive commitment to continuous improvement of product and performance in line with Brand Standards.
• Review and update the department's policies, standards and guidelines as required.

To be Successful

• Demonstrated meeting and events experience, gained in hospitality, venues, PCO or events industries in a high paced environment is required
• Experience with Opera is highly desirable
• Experience at leading, managing and motivating teams.
• Demonstrated time management skills
• Excellent commination skills
• Full unrestricted and ongoing Australian working rights

Benefits for Working with Hyatt

With enriching work comes amazing rewards! Just some of our associate benefits include:

• Complimentary nights at selected Hyatt properties worldwide
• Learning & Development opportunities
• Discounted accommodation rates for associates as well as friends and family
• Discounted city car parking
• Fully laundered uniforms
• The opportunity to join an international group with endless career opportunities
• Experience working within an international group who is consistently ranked as one of the world's best places to work