Job Description

What is the opportunity?
As Associate Director, Global Investigations you will be accountable for conducting global investigations primarily focused on matters involving the following RBC business segments: Wealth Management, Capital Markets, and Corporate Support functions. The investigations frequently involve highly sensitive, privileged and/or complex allegations related to fraud or misconduct, and will also include the review and assessment of potential investment frauds.
You will be a part of the Global Special Investigations Unit (GSIU) whose mandate is to mitigate financial, reputational, regulatory, and legal risk using established investigative procedures and in accordance with RBC policies.
What will you do?

• Lead the investigation of complex cases ensuring accurate and timely completion with a particular focus on matters involving misconduct, regulatory issues, or fraud
• Responsible for end-to-end investigation of cases including gathering and review of documentary evidence, detailed review and analysis of transactional information, case management, loss prevention and asset recovery, conducting witness and subject interviews and detailed written reporting
• Liaise and collaborate with internal partners such as Asset Recovery, AML, Compliance, Employee Relations, Law Group and Senior Leadership of business units across the organization. At times, there will also be a need to liaise with external partners including regulatory bodies, law enforcement and external consultants
• Preparation of document briefs, and in appropriate cases testifying on behalf of RBC in civil, criminal, or regulatory proceedings
• Application of critical thinking to ensure matters are thoroughly and objectively investigated
• Maintain a global network of partners in Employee relations, Law Group, Compliance, AML, and business units to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?
Must-have

• Minimum 7 to 10 years of experience in internal misconduct and/or fraud investigations
• Significant experience in conducting interviews, including those suspected of wrongdoing
• Strong written and verbal communication skills, including drafting investigation reports for senior leadership and regulators that synthesize large volumes of qualitative and quantitative evidence into clear findings
• Ability to handle sensitive matters with discretion and sound judgement
• Strong attention to detail and an ability to operate under pressure and tight deadlines
• Analytical skills to reason through and manage a complex, multi-issue, and diverse caseload and sound judgement in identifying risks that require escalation.
• Advanced proficiency in Microsoft Office Suite, including Microsoft Excel
• Expertise in analyzing large, complex datasets and financial transactions to identify anomalies, fraud or misconduct
• University Degree, or equivalent experience
• General knowledge of Canadian Criminal and Civil litigation procedures

Nice-to-have

• Canadian Securities Course, or relevant securities investigation experience
• Knowledge and experience using network/data visualization software
• Proficiency in French (written and spoken)

What is in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
This role includes the following:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills Coverage Analysis, Detail-Oriented, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Interview Techniques, Liability Loss Control, Litigation Management, Risk Assessments, Vendor Management
Additional Job Details
Address: 20 KING ST W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: GROUP RISK MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2025-10-06
Application Deadline: 2025-10-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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