Job Description

Position Number: 50000432 / P2899B
Department: Philosophy
Grade: PE236-8
Campus: Sir George Williams (Downtown)

Salary: $30.84 - $36.70 per hour
Union/Association/HR Policy: CUSSU

Posting deadline: January 11. 2024

Recognized as Canada\'s top university under the age of 50, and one of Montreal\'s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society\'s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE: This posting represents a temporary leave replacement until July 31, 2024.

SCOPE
Reporting to the Chair of the department, the incumbent provides support in the administration of undergraduate programs by providing information about requirements, procedures, and policies to undergraduate students, potential students, faculty, and others. They incumbent answers inquiries on program requirements and evaluates students\' academic path for degree and program requirements.

PRIMARY RESPONSIBILITIES

• Assist in the administration of Undergraduate Programs: provide academic information concerning course selection and program requirements, information on university policies and procedures as well as available student services. Provide guidance in determining courses of action, advocate on behalf of students, and refer them to other units or individuals as required.
• Handle and prepare documentation related to undergraduate student requests; bring to the attention of the Undergraduate Program Director information about students\' academic progress.
• Inform the Program Director of curriculum polices and deadlines, update and maintain curriculum changes as well as prepare documents for curriculum proposals in Provost Tracking.
• Advise current students on proper sequence of courses related to their program options. Follow students\' curriculum path to graduation, perform credit and degree audit for undergraduate students.
• Advise and assist students on conditional standing and those who have been readmitted; recommend course selection and changes.
• Inform faculty members on deadlines for final exam questionnaire submission; coordinate deferred, supplemental and alternate exams submission, grade evaluation requests between faculty and exam\'s office.
• Facilitate the student registration process by providing accurate, current and useful information to students. Stay up to date with changes in curriculum, student registration policies and programs, decide and grant overrides when appropriate.
• Handle correspondence, maintain databases, extract information from SIS; maintain students\' files and assist with day-to-day functioning of the department, such as mail delivery and supply stocking.
• Assist the UPD with outreach and student recruitment, including new student\'s orientation sessions and Open House. Keeps abreast of university new student services.
• Liaise with: student groups such as SoPhiA; Facilities Management for building maintenance; and with the Examinations Office, and Access Center for Students with Disabilities. Facilitate the preparation and submissions of final exams.

QUALIFICATIONS

• Attestation of College Studies (ACS) in a field related to the primary responsibilities and two to four years of related work experience, such as in an academic office setting or related positions.
• Ability to take and transcribe minutes.
• Experience in event promotion and outreach desirable.
• Good knowledge (Level 4) of spoken and written English to communicate with students and faculty and to write correspondence; basic knowledge (Level 3) of spoken French to respond to program related inquiries.
• Good knowledge (intermediate level) of Word (to prepare letters, documents, reports) and of Excel (to create spreadsheets and derive statistical information from data). Knowledge of SIS, Provotrack, and AEM assets.
• Excellent interpersonal and communication skills with the ability to deal effectively with faculty, students and the general public in a professional manner, and to lead and coordinate volunteers at events.
• Excellent organizational skills and attention to detail, with the ability to handle a high volume of inquiries.
• Self-starter who sets priorities and works well with minimal supervision.
• Demonstrated ability to work in a team environment.
• Strong customer service orientation.
• Tact, diplomacy and sensitivity to social and cultural diversity.
• Knowledge of the university\'s academic policies and procedures is an asset
• Strong knowledge of faculty curriculum, policies and procedures, University rules and regulations and good knowledge of admission and registration processes desirable.
• Training and experience in website maintenance and improvement is an asset.
• Event promotion and competence to assist with department outreach is an asset.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien\'keh\xc3\xa1:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohti\xc3\xa0:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, hr-employment@concordia.ca

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada\'s reporting requirements, the University is obliged to gather information about applicants\' status as either Permanent Residents of Canada or Canadian citizens.

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