Hiring experienced, hardworking and fully flexible Assistant Manager.
Must have at least QSR Supervisor experience - only qualified candidates will be considered
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Position Description
We are seeking a highly motivated Assistant Manager to lead the day-to-day operations of our Tim Hortons location
The successful candidate will have knowledge of the quick service industry and be driven to run a successful operation and achieve Tim Hortons brand standards.
Responsibilities:
Managing the day-to-day operations of the restaurant
Managing labour costs through effective scheduling and floor management
Ensuring product launches and promotions are executed with perfection
Resolving Guest issues and working with the team to deliver excellent Customer Service.
Recruitment & Retention and training new Team Members
Following up with Restaurant Manager, Operations Managers, and/or Restaurant Owner on a continuous basis regarding profitability, Tim Hortons metrics and audit performance.
Qualification:
Must have flexible availability including mornings, evenings and weekends
Must have 1+ years of QSR Supervisor Experience
Must have minimum 1 year experience at Tim Hortons
Has experience leading and supervising teams
Demonstrate a passion for guest service and creating exception guest experiences
Has strong operational experience
Has excellent communication skills
Have a passion for coaching and mentoring
Have a drive to improve, problem solve and reach goals
Strong problem-solving, organization and time management skills
Excellent knowledge of Tim Horton's products and procedures
Action and results orientated
Strong interpersonal skills (motivating, delegation, conflict management, respect for others, listening)
Excellent communication skills (written, verbal, composure)
Possess valid Driver's License and car insurance. Must have this vehicle available to you at all times.
Responsibilities, Essential Functions & Tasks: Customer Service:
Ensures that proper staffing levels are maintained
Provides ongoing performance feedback, uses discussion planners when necessary, and conducts regular performance reviews
Sets goals and objectives
Is knowledgeable of relevant employment legislation and ensures that all laws are being followed
Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies and applies progressive discipline where needed
Must be available to respond to operational issues on command. On call
Job Type: Full-time
REQUIREMENTS
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Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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Job Detail
Job Id
JD2733867
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Calgary, AB, CA, Canada
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.