Job Description

Job Summary

As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.

Duties

Managing labour costs through effective floor management Controlling food & paper costs using order guides Ensuring that product launches and promotions are executed with perfection Resolving Guest issues, as well as working with your team to minimize issues Participate in the recruitment process Training new Team Members Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place Coach & discipline Team Members as needed Be a leader and always lead by example by following all Tim Hortons policies and procedures Plan, organize, direct, control and evaluate daily operations Foster a positive work environment through leadership and example

Requirements

Customer service background preferred

Must be able to lift 25 lbs

Previous experience in Quick Service an asset

Friendly and outgoing

Previous management experience preferred

Job Type: Full-time

Expected hours: 40 per week

Work Location: In person