Job Description

Who we are:

The Sheraton Toronto Airport Hotel & Conference is located just 1 kilometers from Toronto Pearson International Airport (YYZ) and offers 249 spacious guest rooms and 26,000 square feet of modern meeting space exquisitely designed on one level. At the Sheraton Toronto Airport Hotel & Conference Centre, we create a welcoming place for our community to gather.

Our associates are empowered to go the extra mile and deliver exceptional guest experiences. As"The World's Gathering Place"; We Invite, We Welcome, and We Connect with our guests and fellow colleagues.

When you join the Sheraton family, you become a member of its global community. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community.

What you'll do:

Reporting to the Food and Beverage Operations Manager, the Assistant Food and Beverage Operations Manager will effectively direct the Olio Restaurant, In-Room Dining and assist with the Banquets teams while on duty and in the absence of the Food and Beverage Manager and Senior Leadership. We are looking for a dynamic manager with high energy, creativity, professional manner and a strong work ethic. The successful candidate must have a 'hands on' approach and not be afraid to get their hands dirty.

The responsibilities of this position include:

Communicates expectations to Outlet and/or Banquet Associates through performance appraisals, training, development conversations, departmental orientation, monthly departmental meetings, scheduling etc. Maintains Marriott service and product standards in all F&B departments. Supervises daily activities of F&B Outlet and Banquet Associates. Conducts pre-shift meetings at the beginning of each shift. Provide tools, equipment and support to associates to enhance the service delivery. Operate within the guidelines of all food & beverage licenses and health & safety laws. Communicate service deficiencies and/or associate issues to the Sr. Management Maximize Food & Beverage revenues. Recommend and implement control procedures to maximize revenues and protect Company assets. Monitor productivity, making necessary adjustments in order to operate within the budgeted guidelines. Collaborate and provide support on social media initiatives including online reputation management (TripAdvisor, Yelp, etc.), content creation and social customer service. Other duties as assigned.

What you'll offer us:

We are looking for a dynamic, energetic individual who thrives in a fast-paced environment and fosters a culture of respect and positivity.

Must have at least 2 years of F&B supervisory experience. At least 5 years of Food & Beverage Operations experience. Smart Serve Certification required Food Handlers Certification an asset Diploma/degree in hospitality or related topic preferred Knowledge of Open Table and Micros preferred Proficient in MS Office programs i.e. Word, Excel Knowledge of wines, beer and spirits required
Job Types: Full-time, Permanent

Pay: From $63,000.00 per year

Benefits:

Dental care Discounted or free food Employee assistance program Extended health care On-site parking Paid time off RRSP match Tuition reimbursement Vision care
Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Weekends as needed
Work Location: In person