Assistant Director Of Human Resources

Toronto, ON, Canada

Job Description


An Assistant Director of Human Resources is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.

What will I be doing? As an Assistant Director of Human Resources, you would be responsible for assisting the Area Director in the direction and administration of the Human Resources function in the hotel\'s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Planning and managing all functions of team member relations including; recruitment and selection; benefit and compensation administration; continuous learning, training and development; performance management, coaching and counselling and health & safety.
  • Manage and supervise the daily activities of the Human Resources department.
  • Fosters positive team member relations and helps to provide a favourable climate for continuous and effective employer-team member relations within the hotel.
  • Builds and maintains a positive working relationship between the hotel and recognized Union and addresses issues that arise from a labour relations perspective.
  • Provides Department Heads with the necessary support for continuous learning, training and development of their team members.
  • Promotes and organizes regular team member performance development reviews in all departments of the hotel.
  • Works with management and team member to ensure the effective facilitation of upward and downward communication.
  • Participate and direct hotel action plans based on the result to the Team Member Engagement Survey.
  • Develops, plans and coordinates Human Resource programs within the Hotel in accordance with Company Human Resources policies, practices and procedures.
  • Advises and ensures compliance with local legislation concerning team members and working conditions.
  • Makes recommendations to the Executive Team on all people related issues.
  • Assists with the successful running of the Joint Health & Safety Committee.
  • Handles all accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
  • Assists with the delivery of training programs including Hilton Brand Orientation.
  • Responsible for full-cycle recruitment initiatives for all positions.
  • Benefit Plan Administrator, maintaining and tracking benefit eligibility, enrollment, ongoing changes, and terminations.
  • Maintains the accuracy and integrity of the Human Resources Information System and Payroll.
  • Recommends organizational or procedural changes affecting administrative, clerical or HRIS activities.
  • Control costs when possible and assist in meeting hotel/departmental financial targets.
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines.
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation.
  • Work with local organizations and schools to promote the hospitality industry.
  • Manage investigations and resolutions of team member and management queries.
What are we looking for? An Assistant Director of Human Resources serving Hilton brands is always working on behalf of our Team Members, Guests and Stakeholders. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Previous HR managerial experience
  • Previous experience in a unionized environment
  • Positive attitude
  • Excellent communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own and in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Certified HR professional designation (CHRP/CHRL)
  • Knowledge of hospitality
  • Previous experience working with payroll systems and processes
  • IT proficiency

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H Hospitality - We\'re passionate about delivering exceptional guest experiences. I Integrity - We do the right thing, all the time. L Leadership - We\'re leaders in our industry and in our communities. T Teamwork - We\'re team players in everything we do. O Ownership - We\'re the owners of our actions and decisions. N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:
  • Living the Values
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Teamwork
  • Adaptability
What benefits will I receive?

You will be offered a competitive salary and benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. Be eligible to apply for the leadership and managerial training programs offered by Hilton as well as be eligible to partake in task force assignments. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel\xe2\x80\x99s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

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Job Detail

  • Job Id
    JD2119737
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned