Job Description

WHO WE ARE?

The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada! A national sport organization with a mission to lead the growth of tennis in Canada and a vision to be a world-leading tennis nation, Tennis Canada seeks to grow participation across the country and develop champions on the international stage. Tennis Canada also owns and operates the world-class National Bank Open presented by Rogers tournaments in Toronto and Montreal, two of the best-run sporting events on the planet which annually bring the globe's best tennis players to Canada and continue to break attendance records year on year. In recent times, Canadian tennis has enjoyed many historic achievements, including winning the National Bank Open in 2025 and the Billie Jean King Cup in 2023. Join us as we look to build on this exciting momentum and continue to produce incredible results. We are a team of innovators, who are passionate about our work and pursue excellence together every day.

WHAT WE ARE LOOKING FOR?

Assistant Coordinator, Volunteers

The Assistant Coordinator, Volunteers reports to the Manager, Operations and is responsible for supporting the National Bank Open Volunteer Program which consists of over 1500 Volunteers.



Ongoing liaison with Volunteers and Committee Heads Attend all Committee Head meetings Assist in all mass communication with Volunteers Assist in managing the Volunteer portal and accreditation system Ensure integrity of the years of service program Assist in the planning and coordination of the Ballcrew tryouts Assist in the planning and coordination of the Volunteer fairs Conduct additional volunteer interviews as necessary Hire and place all new volunteers onto committees Work with Committee Heads to ensure volunteer quantities are maintained Update all Committee Head and Volunteer Role Descriptions Order all volunteer awards, prizing and pins Order all CH and Captains gifts Assist with all volunteer creative needs (handbook, invitations, pocket guide etc) Assist in the planning and coordination of the New Volunteer orientation Assist in the planning and coordination of the Committee orientations Assist in the distribution of volunteer packages Assist with printing all volunteer accreditation for pick-up Assist with organizing and distributing the required signage plan for Volunteer committees Assist with organizing the tournament setup for Committees, ensuring they have adequate equipment and supplies Assist with organizing and distributing the virtual volunteer tickets and HONK parking codes Ensure the required background checks and safe screening has been completed for volunteers Assist in the organization of the volunteer party Assist Committee Heads with scheduling for the tournament Assist in the creation of the volunteer video Assist with preparing and sending out Volunteer newsletters Assist in the organization of the post-tournament volunteer survey and rating system

WHO YOU ARE?

Good communication skills, both written and oral Effective time management, organization and computer skills Ability to work under pressure in a fast passed environment The flexibility to work as required within the time commitment requirements necessary for special events

WORKING CONDITIONS

Onsite / hybrid Location is Sobeys Stadium at York University Some evening and weekend work will be required leading up to and during the National Bank Open presented by Rogers. Office hours are Monday to Friday 9am-5pm Fixed Term contract from April 20th to August 21st, 2026

WHAT'S IN IT FOR YOU?

Join the team that's making Canadian tennis history. Be behind the scenes of the National Bank Open Work in a dog friendly environment. * Benefit from a generous organisation that truly cares about its employees