Job Description

Our airline is passionate about our mission to meaningfully improve the lives of our people, our customers, and the communities we serve. When you join Canadian North, you are joining a team of highly experienced, dedicated, and caring aviation professionals. We provide essential passenger and cargo services to 25 communities within Nunavut, Nunavik and the Northwest Territories, as well as Southern hubs in Ottawa, Montreal, Edmonton, and Toronto. Learn more at canadiannorth.com

Assistant Chief Crew Scheduler Ref. # F62750

Position(s) Available: 1 (Temp. Full Time) Closes: 2022/09/05 Location: Kanata Other Details: Reporting to Chief Crew Scheduler - Temporary ending approximately May 1, 2024 Level: Non-Bargaining

Benefits:

Benefits vary by position. All Canadian North employees are eligible for:

• Health, Dental, and Wellness benefits
• Free/reduced rate flight & cargo privileges
• Retirement plan
• Referral program

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Ensuring that all Crew Scheduling department personnel have safety as their primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
• Manage Crew Schedulers, including delegation of daily tasks and provide assistance and coordination with other departments during IROPS;
• Establishing, maintaining and delivering the Crew Scheduling initial and recurrent training program under direction of the Chief Crew Scheduler;
• Ensuring Crew Schedulers are kept current with pilot and flight attendant Agreements;
• Ensuring that Crew Schedulers receive all required documentation and information to complete their functions;
• Ensuring that Crew Schedulers execute their duties with a positive and supportive approach when interacting with pilots and flight attendants;
• Ensuring crews are scheduled using the Collective Agreements to achieve optimum efficiency and in compliance with Transport Canada Regulations;
• Ensuring all crew changes and pairing changes are reflected for accurate crew pay;
• Planning and monitoring all flight and duty time limitations and rest periods;
• Working under direction of the Chief Crew Scheduler, establish departmental procedures and guidelines to ensure efficient and effective operations; create and maintain departmental SOP's; maintain Crew Scheduling Manual;
• Coordinating the tracking and scheduling of crew training and crew qualifications;
• Investigating crew issues/concerns, scheduling irregularities and grievances; reporting findings to the Chief Crew Scheduler;
• Ensuring the efficiency of the AIMS program in conjunction with the AIMS administrator;
• Reconciling company credit card account;
• Approving Crew Scheduler time sheets;
• Assist Chief Crew Scheduler with all pilot simulator travel bookings; liaise with internal and contracted training providers;
• Liaise with Inflight and Charter Operations, providing reports on crew-related issues affecting the charter flight schedule and service level agreements;
• Long and short range planning and forecasting;
• Providing after hours and on call support for Crew Scheduling, in conjunction with the Chief Crew Scheduler;
• Providing back up for Crew Scheduling shift coverage, in conjunction with the Chief Crew Scheduler;
• Other related duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• High School diploma or equivalent related work experience;
• Two (2) years of previous experience;
• Knowledge of Company and Transport Canada Regulations governing air crews (including flight and duty time hours);
• Knowledge of pilot and flight attendant scheduling rules;
• Completion of Instructional Techniques Workshop (ITW) preferred;
• Flexibility to work irregular shifts, weekends, and statutory holidays for 24-hour coverage with on call as required;
• Proficiency with Sabre and AIMS;
• Must be proficient with Windows, Excel and Word;
• Strong leadership, organizational, interpersonal and customer service skills;
• Must possess thorough working knowledge of Canadian North Collective Agreements;
• Strong problem solving skills and be adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment;
• Bilingualism- English/French an asset;
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Apply in writing with a cover letter and résumé to:

Canadian North Human Resources Department
Email: recruit@canadiannorth.com
Fax: 613-254-6280 Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity. This advisory was posted on August 19, 2022.

Equal Opportunity Employment

Canadian North is an equal opportunity employer. Members of designated groups (Inuit, First Nations, Métis, Women, Visible Minorities, and People with Disabilities) are encouraged to apply and self-identify.

About Us

Canadian North is 100% Inuit-owned by Makivik Corporation and the Inuvialuit Development Group. We serve an incredibly small and widely dispersed customer base, which represents less than 1% of the population in Canada. Our flights enable the movement of people, food, and medicine, while providing access to crucial medical care and government services. Nearly all of the communities we serve have no road or rail access, meaning the residents are completely dependent on air service for all aspects of life. We are uniquely equipped to meet this challenge head on with our diverse fleet of aircrafts capable of serving in varied environments from snow to ice to gravel. One-third of the Canadian North team live and work in the Arctic with around 200 Inuit contributing to all areas of our organization, including as board members and senior leadership. Our mission is to meaningfully improve the lives of our people, our customers, and the communities we serve. Our vision is to be respected within Canada’s North as a dynamic and caring airline, diversifying to serve other geographies and markets by leveraging our skills and resources. Our values are safety, integrity, teamwork, innovation, service excellence, community, and respect.