Job Description

Other Details: Reporting to Chief Crew Scheduler - Temporary ending approximately May 1, 2024
Level: Non-Bargaining
Skills and Qualifications
Include, but not limited to, the following minimum skills and qualifications:
High School diploma or equivalent related work experience;
Two (2) years of previous experience;
Knowledge of Company and Transport Canada Regulations governing air crews (including flight and duty time hours);
Knowledge of pilot and flight attendant scheduling rules;
Completion of Instructional Techniques Workshop (ITW) preferred;
Flexibility to work irregular shifts, weekends, and statutory holidays for 24-hour coverage with on call as required;
Proficiency with Sabre and AIMS;
Must be proficient with Windows, Excel and Word;
Strong leadership, organizational, interpersonal and customer service skills;
Must possess thorough working knowledge of Canadian North Collective Agreements;
Strong problem solving skills and be adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment;
Bilingualism- English/French an asset;
Ability to communicate in Inuktut a definite asset;
Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Duties and Responsibilities
Interested candidates should be able to perform the following duties and responsibilities:
Ensuring that all Crew Scheduling department personnel have safety as their primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
Manage Crew Schedulers, including delegation of daily tasks and provide assistance and coordination with other departments during IROPS;
Establishing, maintaining and delivering the Crew Scheduling initial and recurrent training program under direction of the Chief Crew Scheduler;
Ensuring Crew Schedulers are kept current with pilot and flight attendant Agreements;
Ensuring that Crew Schedulers receive all required documentation and information to complete their functions;
Ensuring that Crew Schedulers execute their duties with a positive and supportive approach when interacting with pilots and flight attendants;
Ensuring crews are scheduled using the Collective Agreements to achieve optimum efficiency and in compliance with Transport Canada Regulations;
Ensuring all crew changes and pairing changes are reflected for accurate crew pay;
Planning and monitoring all flight and duty time limitations and rest periods;
Working under direction of the Chief Crew Scheduler, establish departmental procedures and guidelines to ensure efficient and effective operations; create and maintain departmental SOP's; maintain Crew Scheduling Manual;
Coordinating the tracking and scheduling of crew training and crew qualifications;
Investigating crew issues/concerns, scheduling irregularities and grievances; reporting findings to the Chief Crew Scheduler;
Ensuring the efficiency of the AIMS program in conjunction with the AIMS administrator;
Reconciling company credit card account;
Approving Crew Scheduler time sheets;
Assist Chief Crew Scheduler with all pilot simulator travel bookings; liaise with internal and contracted training providers;
Liaise with Inflight and Charter Operations, providing reports on crew-related issues affecting the charter flight schedule and service level agreements;
Long and short range planning and forecasting;
Providing after hours and on call support for Crew Scheduling, in conjunction with the Chief Crew Scheduler;
Providing back up for Crew Scheduling shift coverage, in conjunction with the Chief Crew Scheduler;
Other related duties as assigned.
Is this the job for you?
Apply in writing with a cover letter and resume to:
Canadian North Human Resources Department
Email: recruit@canadiannorth.com
Fax: 613-254-6280
Internal and External candidates will be interviewed simultaneously. Only successful candidates will be contacted for interviews. Canadian North is committed to employment equity.
This advisory was posted on August 11, 2022.