Overview
Want to use your expertise to connect to an IT career with a difference? As an area office support analyst with WorkSafeBC, you'll do just that. Using leading-edge technology, you'll help connect British Columbians to healthy and safe workplaces - providing support for injury prevention programs, rehabilitation services, workplace insurance, and strong health and safety cultures.
In this role, you'll be responsible for supporting area office end users in their use of technical services by resolving tier 2 issues with user applications and provide consultation to end users when needed. You'll leverage your strong technical support experience to analyze and resolve issues related to Microsoft technologies and applications, video conferencing, mobile device and print system technologies. You'll also partner up with cross-functional IT teams to develop project scope and plans for a wide variety of applications to establish minimal standards for effective use of end user products.
This role will be an in-office position based out of the Richmond location. The analyst will be required to travel to WorkSafeBC offices located in the lower mainland, Fraser valley and other BC offices as and when required.
What you'll do
As an area office support analyst you will:
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